[Resolved] Ratan Gas Agency, Bharat Gas, Pune — Extreamly Poor service
I have taken Bharat gas connection from Ratan Agencies near Kalewadi phata at Pune. My consumer no.is 70405. I am putting this complaint on behalf of many more consumers with same agency. This is regarding poor service, lack of communication/co-ordination, not providing gas cylinders on time, not picking up phone, no proper rsponse when met personally at Ratan gas agency.
To mentione one example. I booked for gas cylinder refill on 12/11/09 with sr.no.69, but didn't received the cyclinder even after 10 days. Then, i went personally 5 times, but still not got the cylinder without any reason. They even don't have any explaination for it & blame on internal staff members itself. Finally, i again went with empty cilynder on 05-12/09 & then got the cyl.
This is mental harrassment for customers & many consumers are raising their voice with Ratan gas agency, but no corrective action from them.
Seeking for your help in streamlining Gas cylinder re-filling service.
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Aug 14, 2020Complaint marked as Resolved
Category: Gas Stations
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