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[Resolved]  Raunak Mattress — Service

sir,I have purchasaed a 78/72/4 (MUSKAN)Raunak mattress on dated 22.08.09 @Rs.6500.But this is not to good for use ,beacause it is so soft ,whether they claimed this is pain care.they just cheat with me.
my name-soumya bhandari
phone no.-[protected]/[protected]
grievence against-RAUNAK COIRS LIMTED
JALAN COMPLEX VILLAGE BANJARA P.S.DOMJUR .HOWRAH
PHONE26693621/3624
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

Dear Ms. Bhandari,

We are extremely sorry to hear that you are not satisfied with our product, Muskan and thus, we would request you to kindly send us a copy of the original mattress along with the name of the dealer whom you have purchased the good from.

Our office address is-

Raunak Coirs Limited,
114, Chittranjan Avenue,
3rd floor,
Kolkata- 73.

We hope to resolve your grievance by getting you a different mattress at some discounted price from our dealer. However, we wish to inform you that Muskan is not our paincare product, and it is meant to be soft. We have a different product called "Paincare" which is a hard mattress for orthopaedic utility.

Assuring you the best of services all the time,

SEKHAR DUTTA
Co-Ordinator

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