[Resolved]  Ray Ban — defacted glasses

i had purchased a ray ban sun glasses from m/s new jandil opticians, apsra road gandhi nagar jammu vide bill no1131 dated[protected] amounting to Rs. 4700.00 .after a weeks time some white spots appeared on the lenses and i complaint to the shop keeper for the same . he asked me to leave the sun glasses with him and he will get the sun glasses replaced from the company. then after i started calling him frequently for the same but his reply is always same that he had not got the sunglasses replaced from the company. on 8th of june i went to the shop for the same then the shop keeper gave me the same old sun glasses and said to me when ever he will get the sun glasses from the company, he will call me and replaced the product.
but till date he fooling me with the same reply that he had not got the sun glasses from the company
i think either he sold me the duplicate sun glasses or he don't want to replace the sun glasses
i want eihter my su glasses are replaced or i will get full amount bac
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Aug 13, 2020
Complaint marked as Resolved 
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Even I have a pair of ray ban whose frame is ill fitting. I got it tightened twice but it goes loose again. there is no authorised service centre also. I took it to the lawrence and Mayo shop in Visakhapatnam, he refused to look at it saying that he is not obliged to provide me service as I did not buy it from him. This is so unfair and there is nobody to look into this. They are so expensive and it is pinching when there is no service. It's time ray-ban is banned in India. It's a useless company. If I had the wherewithal, i would sue the company.
i have purchased a ray ban sunglasses DATE OF PURCHASE-28/6/11...SKU-3801048...PRICE-RS3490-... BILL NO-9553/03...from shoppers stop...the glasses are having power...i want the company should take some action about it...i want my sunglasses repaired as soon as possible

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