[Resolved]  Ray Ban — Never Buy Ray Ban Sunglasses in India

Ray Ban has the most terrible services in India. I have decided never to buy ray ban any more.
I have tried visiting Lawrance Mayo, GKB Opticals, Shoppers Stop and many other authorised dealers but they either deny doing the repairs or say that the repair or Replacement will take minimum 3-6 Months.
There are cases where they are unable to get the item back from company for 9 Months!!! This shows how poor their team is.

This shows that any particular optical showroom or trader is not at fault but it is the COMPANY Luxottica that is at fault.
I shed my hard earned money to buy this product and they are the worst shopping expericence i have.
To add the misery no other products other then their standard aviators are available on time and the delivery time is minimum 3 months.
So if I want sun protection in May they will deliver it to me in August Rain season.
Ray Ban should either have their Indian unit with stocks and services updated or should stop selling in India.
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Aug 13, 2020
Complaint marked as Resolved 
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Ray Ban — given for repair not received back

Sir i am satgurdass. i had given my RayBan sun glass Model No R 13, 3214009/70 ( Aviator Blue) for repairing to Khanna Opticians last year on 11/03/2011.They told me it will take 3 months for repairing. After three months i ask them about glass they told me it will take some more time and same thing they are repeating from 15 months. They have not given my repaired or unrepairabed Sun glass back till today. After ask about glass they told me that they will contact the company people and then we will tell.
Pl help me out for my RayBan glass. Glass cost was 5000 rupees.
repair receipt no 3902 dated 11/3/2011 address is 704, Begum Bridge Road , Meerut Phone no [protected] and [protected].
Thank You very much
satguru

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