[Resolved]  RBI Customer Care — Regarding online complaint in ombudsman

Address:Mumbai City, Maharashtra

In the 2008 I rgistered online complaint with RBI's Banking ombudsman against ICICI Bank's recovery agents. The Banking ombudsman has given me a time of 7 days to attend them directly. Showing me the reason of my personal attendance the Ombudsman has cancelled my complaint and failed to take aaction against the Bank. I am a staff of Central Railway, there I am a sincere sataff. Everyday's attendance is calculated sincerely. There is a rules to be absont in my duty. So it caused me inconvinience to attend RBI's Ombudsman at a time. Considering my inability to attend the Ombudsman, and my job stress, kindly help me to overcome the ICICI Bank's loan matter. My Saving Bank A/c No.[protected]. My Loan(Credit Card) A/c No. is [protected]. And also I want to enjoy the Bank products as per the RBI's rules. I should be given credit card and loan service by the bank continuously.

Thanking you,

yours faithfully,


S. KOIL PITCHAI

Con. No [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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RBI customer care — Utilisation of Recovery Agent

My ICICI Bank's Credit Card No. is [protected]. Considering my past communication with Ombudsman, My all outstanding amount should be waived off by the bank. I request you to kindly do the needful.
Respected sir,

Till date I expected justice from CITIBANK but found its waste, I have gone through all my transactions and payment history. I had total 49 transactions the last being 23/10/2015 and made payments 22 times, the last was on 7/12/2015 for Rs 3500 for my credit card ending with [protected]. As a Academician of international repute I regret to state that honesty and ethics no more lies in CITIBANK. My total transaction amount was Rs 127446 from 1/12/2013 to 23/10/2015 and I made total payment of Rs.135350 the last being Rs 3500 on 7/12/2015. Though the card is not being used since 23/10/2015 till date. Ironically the bank has generated a huge bill of Rs.87000/-. Already an excess amount of Rs. 7904 is being paid by me. Then for what should I pay this huge amount?

Is there any bank in India which charges such interest even though the payments are made in excess. Please justify.

Kindly do the needful in the interest of a Respectable Indian.

Thanking you

Yours truly

Dr. R. Krishna Murthy

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