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[Resolved]  RBS India Development Centre — PLAN CHANGED BUT BILL IS NOT CORRECT

Hi,

Pls. Have a look on below mails, which is in continuation of my follow-up for the Changing & Correction of the Bill as my due date to pay the bill is 3rd of May-08.But no any budy is replying me satisfactory.Hope you people help me & awaiting for your earlier responce through fone or mail..

Regards,

K.Kunal

From: KUNAL, Krishna, IDC
Sent: 24 April 2008 13:39
To: 'gurpreet.[protected]@vodafone.com'; 'sudip.[protected]@vodafone.com'
Cc: 'SHOAIB REHMAN (DEL)'; 'RAKESH JHA (DEL)'; 'CORPORATECARE.[protected]@Vodafone.com'
Subject: RE: CHANGE THE PLAN REMINDER MAIL


Hi Gurpreet / Sudip,

This is regarding contnuation of my follow-up for the below matter, as it is my 5-6th reminder mail to the concern person's & i don't have any proper revert till now.My due date to pay the bill is 2nd of May & t'day is 24 th of Aprir.Pls. have a look on below all mail's & my current attached bill in which charges has not been made as per 199 special plan from 15of March-08 to 14th of April -08.Request you to pls. do the needful . Awaiting for earlier responce from you all.
================================================================================...
From: KUNAL, Krishna, IDC
Sent: 16 April 2008 17:02
To: 'rakesh.[protected]@vodafone.com'
Cc: 'SHOAIB REHMAN (DEL)'; '[protected]@vodafone.com'
Subject: RE: CHANGE THE PLAN
Importance: High

Hi Rakesh,



As per conversation with you pls. find the below & attached mail's in which i have clearly mentioned to change my plan from my March 08 billing cycle 15/03/08 to 14/04/08.But, when i have received my current bill for the above mentioned period.I am not able to understand the picture, how vodafone has made the charges.Even VODAFONE has charged me in an advance rent ( 199.00 ) for the period of 15/04/08 to 14/05/08.



So, request you to pls. do the needful & please give me the reason's why the 199 Special charge's not get activated from 15/03/08, while I have sent the concern mail on 10th March-08.Pls. have a look on current bill .pdf file for the same & reply me ASAP.





I hope VODAFONE will provide us best services in the future.





Thanks & Regards
Krishna Kunal
RBS India Development Centre (P) Ltd
T +[protected] Extn. 6681

M +91 [protected]

F +[protected]
krishna.[protected]@rbs.com
Unitech Business Park, Tower A, South City, Phase 1,
Gurgaon - 122001, Haryana, Delhi, India
P Please don't print this e-mail unless you really need to.
www.rbs.com



================================================================================...

Thanks & Regards
Krishna Kunal
RBS India Development Centre (P) Ltd
T +[protected] Extn. 6681

M +91 [protected]

F +[protected]
krishna.[protected]@rbs.com
Unitech Business Park, Tower A, South City, Phase 1,
Gurgaon - 122001, Haryana, Delhi, India
P Please don't print this e-mail unless you really need to.
www.rbs.com





[protected][protected][protected][protected]
From: KUNAL, Krishna, IDC
Sent: 23 April 2008 13:08
To: 'RAKESH JHA (DEL)'
Cc: 'SHOAIB REHMAN (DEL)'
Subject: RE: CHANGE THE PLAN REMINDER MAIL


Hi Rakesh,

Waiting for your earlier responce, as t'day is 23rd of April & i am continue with my follow-up for the same from 17th of March-08.

Thanks & Regards
Krishna Kunal
RBS India Development Centre (P) Ltd
T +[protected] Extn. 6681

M +91 [protected]

F +[protected]
krishna.[protected]@rbs.com
Unitech Business Park, Tower A, South City, Phase 1,
Gurgaon - 122001, Haryana, Delhi, India
P Please don't print this e-mail unless you really need to.
www.rbs.com





[protected][protected][protected][protected]
From: RAKESH JHA (DEL) [mailto:RAKESH.[protected]@Vodafone.com]
Sent: 23 April 2008 13:02
To: KUNAL, Krishna, IDC
Subject: RE: CHANGE THE PLAN REMINDER MAIL


Hi Kunal



We are checking the same will confirm you back.



Regards




[protected][protected][protected][protected]

From: KUNAL, Krishna, IDC [mailto:Krishna.[protected]@rbs.com]
Sent: Wednesday, April 23, 2008 12:58 PM
To: RAKESH JHA (DEL); CORPORATECAREDEL
Cc: SHOAIB REHMAN (DEL)
Subject: RE: CHANGE THE PLAN REMINDER MAIL



Hi Rakesh,



As per conversation with you again i am sending the REMINDER MAIL concern to the below matter's .Pls. do the needful.



Thanks & Regards
Krishna Kunal
RBS India Development Centre (P) Ltd
T +[protected] Extn. 6681

M +91 [protected]

F +[protected]
krishna.[protected]@rbs.com
Unitech Business Park, Tower A, South City, Phase 1,
Gurgaon - 122001, Haryana, Delhi, India
P Please don't print this e-mail unless you really need to.
www.rbs.com






[protected][protected][protected][protected]

From: KUNAL, Krishna, IDC
Sent: 18 April 2008 12:30
To: 'RAKESH JHA (DEL)'; CORPORATECAREDEL
Cc: SHOAIB REHMAN (DEL)
Subject: RE: CHANGE THE PLAN

Hi All,



As i have due date to pay my bill is 02/05/08.Pls. provide me the updated bill for the period of 15/03/08 to 14/04/08 with correction as, attached .pdf file ( My Bill ) has lot of Discrepancies.So, I can pay the bill before given time.







Thanks & Regards
Krishna Kunal
RBS India Development Centre (P) Ltd
T +[protected] Extn. 6681

M +91 [protected]

F +[protected]
krishna.[protected]@rbs.com
Unitech Business Park, Tower A, South City, Phase 1,
Gurgaon - 122001, Haryana, Delhi, India
P Please don't print this e-mail unless you really need to.
www.rbs.com






[protected][protected][protected][protected]

From: RAKESH JHA (DEL) [mailto:RAKESH.[protected]@Vodafone.com]
Sent: 17 April 2008 18:18
To: CORPORATECAREDEL
Cc: KUNAL, Krishna, IDC; SHOAIB REHMAN (DEL)
Subject: FW: CHANGE THE PLAN
Importance: High

Hi Care team,



First mail for plan change was sent on 10 th March and plan has been changed from 15th April kindly have the plan change and from earlier date and rest of the needful done.



Regards,

Rakesh Chandra Jha

Relationship Manager Corporate Sales

[protected]


[protected][protected][protected][protected]

From: KUNAL, Krishna, IDC [mailto:Krishna.[protected]@rbs.com]
Sent: Thursday, April 17, 2008 11:10 AM
To: RAKESH JHA (DEL)
Cc: SHOAIB REHMAN (DEL); '[protected]@vodafone.com'
Subject: FW: CHANGE THE PLAN
Importance: High



Hi Rakesh / Shoaib,





Can any budy give me update on this ...?..?..?





Thanks & Regards
Krishna Kunal
RBS India Development Centre (P) Ltd
T +[protected] Extn. 6681

M +91 [protected]

F +[protected]
krishna.[protected]@rbs.com
Unitech Business Park, Tower A, South City, Phase 1,
Gurgaon - 122001, Haryana, Delhi, India
P Please don't print this e-mail unless you really need to.
www.rbs.com






[protected][protected][protected][protected]

From: KUNAL, Krishna, IDC
Sent: 16 April 2008 17:02
To: 'rakesh.[protected]@vodafone.com'
Cc: 'SHOAIB REHMAN (DEL)'; '[protected]@vodafone.com'
Subject: RE: CHANGE THE PLAN
Importance: High

Hi Rakesh,



As per conversation with you pls. find the below & attached mail's in which i have clearly mentioned to change my plan from my March 08 billing cycle 15/03/08 to 14/04/08.But, when i have received my current bill for the above mentioned period.I am not able to understand the picture, how vodafone has made the charges.Even VODAFONE has charged me in an advance rent ( 199.00 ) for the period of 15/04/08 to 14/05/08.



So, request you to pls. do the needful & please give me the reason's why the 199 Special charge's not get activated from 15/03/08, while I have sent the concern mail on 10th March-08.Pls. have a look on current bill .pdf file for the same & reply me ASAP.





I hope VODAFONE will provide us best services in the future.





Thanks & Regards
Krishna Kunal
RBS India Development Centre (P) Ltd
T +[protected] Extn. 6681

M +91 [protected]

F +[protected]
krishna.[protected]@rbs.com
Unitech Business Park, Tower A, South City, Phase 1,
Gurgaon - 122001, Haryana, Delhi, India
P Please don't print this e-mail unless you really need to.
www.rbs.com






[protected][protected][protected][protected]

From: SHOAIB REHMAN (DEL) [mailto:SHOAIB.[protected]@Vodafone.com]
Sent: 15 April 2008 17:58
To: KUNAL, Krishna, IDC
Subject: FW: CHANGE THE PLAN
Importance: High



FYI


[protected][protected][protected][protected]

From: Kunal, Krishna [mailto:krishna.[protected]@genpact.com]
Sent: Monday, March 17, 2008 5:32 PM
To: [protected]@vodafone.com
Cc: SHOAIB REHMAN (DEL); RAKESH JHA (DEL)
Subject: RE: CHANGE THE PLAN
Importance: High



Hi Rakesh,



As per discussion with you, i am forwarding the below mail for your personal & necessary action.My billing cycle start's from 15 of any month & i have sent this mail on 10 th of March. So, pls check & revert, is it activated. After getting confirmation from Shoaib i have dropped this mail on 10th of march that, it will be activated from 15 th of march.Pls. confirm me ASAP on mail .





Thanx & Regards

Krishna Kunal
( BCP IT- SPoC )
GENPACT, Gurgaon, India
M : +91-[protected]
E : krishna.[protected]@Genpact.com




[protected][protected][protected][protected]

From: Kunal, Krishna
Sent: Monday, March 10, 2008 5:31 PM
To: '[protected]@vodafone.com'
Cc: 'shoaib.[protected]@vodafone.com'
Subject: CHANGE THE PLAN

Hi,



Presently i am using this plan ( 99 Plus ), now i have to change my plan into 199 Special. So, Pls. do the needful & confirm the same on mail.



Thanx & Regards

Krishna Kunal
( BCP IT- SPoC )
GENPACT, Gurgaon, India
M : +91-[protected]
E : krishna.[protected]@Genpact.com
Complaint marked as Resolved Aug 14, 2020
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