Rediff Deal Ho Jaye — deal hua but execution nahi huwa
Jamshedpur, Jharkhand, India
KK Rama Rao
Through Rediff Deal Ho jaye on line offer, I had purchased a service order (No.6450612) for pest control in my house on Dr Sarup's Pest Control Pvt Ltd, Jamshedpur. The purchase date was 14th May 11 and the order is valid upto 10th Aug 11.
Either rediff or Dr Sarup's have any obligation to contact the customer and ensure execution of the order. Though it sounds funny, to an extent it is okay. But the best part is that Dr Sarup's establishment is not available on phone most of the time through a number is indicated on the order. After lot of trials, once I could manage to speak to some one at Dr Sarup's who took all required details and promised to send me an SMS with an appointment date and time to do the pest control job. It was almost two weeks now and the gentleman never cared to get back to me. I had sent an e-mail to rediff on dealhojaye.rediff.com and it bounced back after 24 hours. Normally, e-mail going to a wrong mail id, get bounced almost immediately or within an hour. Money-wise the order is not significant but on business eithics it is.
I would suggest Rediff on line marketing organisation not to get into business ties with such fly-by-night business setups. I would also like to suggest to all customers using Rediff, specially dealho jaye customers to make them responsible for execution of orders or for refund of money in case the orders are not executed within a time frame. As far as I am concerned, I will never use rediff on line marking or rediff deal ho jaye..not even by mistake.
K Rama Rao
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