Rediffmailpro.com — Froud practice by company
Mamakwadekar1680 on Jan 27, 2012
I am user and customer of Rediffmailpro.com for last almost 10 years now.
Every year they give best and competitive price offer to NEW customer but for OLD customer they charge very heavy rates which are not at all competitive with other domain companies for example net4you give an offer of
New domain they charge 509/- and service offered to the domain are as follows
FREE with every domain
2 Email ids with 1 GB Mailbox for 1 year
Total DNS Control
Free Privacy Protection & URL Forwarding
50 Sub domain Free
Even other service provider are there but Why not Rediffmailpro.com when they call them self a reliable company?
Please find enclose a trail of mail written to company even.
I am individual and small prop. of business still screwed by rediffmailpro?
Request you to look into it and help me resolve.
Can you give me valid reason why you have raise your charges by more than double compare to last years when every other domain companies are offering cheaper web solution, If you check I am using this for last 10 years almost. or is this policy of taking undue advantage as you are aware that we can't change the registration company?
From: Renewals <firstname.lastname@example.org>
Sent: Fri, 27 Jan 2012 11:23:08
To: "InSearch India" <email@example.com>
Subject: Re: Renewal of Rediff Hosting Solution - insearchindia.com
Warm Greetings from Rediff.com
Your services for the domain insearchindia.com are due for renewal.
So, will you please therefore arrange to send the Cheque / Demand Draft for the fastest activation of services in favour of Rediff.com India Limited for Rs. 1799/-. for the renewal of Domain and Email services and courier it to the following Address:
Renewal Team – Subscription Services
Rediff.com India Limited
Ground Floor; Mahalaxmi Engg Estate,
L. J. Road No.1, Mahim (W),
Mumbai: 400 016
Tel: 022 - 61820000
Please ensure to write the Domain name or the order number on the reverse of the Demand Draft.
Kindly send the payment as earliest to avoid any delay in your services.
Hope to have your early response.
----- Original Message -----
From: InSearch India
To: Rediff Business Solutions
Sent: Wednesday, January 25, 2012 8:54 PM
Subject: Re: Renewal of Rediff Hosting Solution
To who's ever it may concern,
I would like to know how much i have to pay in all to continue same rediffmailpro email service as it is but confusing after visiting the page.
I don't have site rather I don't require one. I use only mail account of inserachindia.com
Renewals Expiry Duration Price
Domain Registration 25-FEB-12 Rs.
Basic Email Pack 5 email boxes 24-FEB-12 Rs.
From: Rediff Business Solutions <firstname.lastname@example.org>
Sent: Wed, 25 Jan 2012 20:07:30
To: email@example.com, firstname.lastname@example.org
Subject: Renewal of Rediff Hosting Solution
30 days left for your service expiry
Dear Customer , Attention!
All Credit / Debit card users:
Register with your bank for an extra level of authentication as per the RBI Guidlines effective August 01, 2009 View Details
We would like to inform you that your following
service(s) will expire on FEB 25, 2012.
Renew your account right away to continue using the service(s).
Your Rediffmail Business Solutions Account details:
Domain : insearchindia.com
Service Registration Date Expiry Date Price/ Year
Domain Registration FEB 22, 2011 FEB 25, 2012 550.00/-
Click here to renew
You will be taken to the Rediff Business Hosting page. In the Login Box - please provide your username and password to login and reach to the renewal screen.
Tip: Using a Credit Card for renewal of your account will help you with a speedy renewal and avoid any interruption in the service.
If you require any assistance, please visit http://support.rediff.com/businesssoln.htm
Rediff Business Solutions Team
If you have already placed an order, or are no longer a Rediff Business Solutions customer, please ignore this notice.
Note: Please be aware of fraudulent mails. Kindly address your renewal cheques in the favour of Rediff.com India Ltd.
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+91 22 6182 XXXX
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016