ADVERTISEMENT

[Resolved]  Rediffshopping — Deceptive approach of Rediifshopping-NEVER BUY ANYTHING FROM REDIFFSHOPPING

I ordered 1gb IPod after seeing its advertisement in Mumbai Mirror. I got the delivery in 2 days after placing an order via phone. When I opened the parcel it was altogether a different Ipod than what it was shown in the advertisement in the newspaper. It seemed very superior and impressive in the picture than the one I received. In fact the product I received is so cheap in looks that one will not agree to pay even Rs 500/- I paid Rs. 1499/- for that childish product.
After seeing this I contacted Rediffshopping end number of times. I mailed them on all possible ids provided on the Rediff website but all of them bounced back. Then I ordered the same product to check out if they fool customers with every delivery. When I got the delivery, the person did not let me open the packet before doing the payment for it. It was very annoying. The Rediff guys expect customers to have all faith in their service but they have such irksome systems when it comes to verify them.
When I told them I will put a complaint against Rediff Shopping in newspapers I received a call from them. The people there tried to convince me the product delivered is same but different in looks. And they refused to replace it. Then another call from them said – Our courier person will come you handover the product to him and we will replace it when w have it with us. That means my money is with them, product also gone to them, Rediffshopping does not have any mailing address to chase them…so where will I catch hold of them?....Do they think customers are fools to believe their every strategy.
With my experience, I would like to suggest all those out there NOT TO SHOP ANYTHING from REDIFFSHOPPING to distress yourself for nothing.
The product is lying ideal with me today. It is a useless buy.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

Rediffshopping — exchange of product

Dear sir,
i had purchased a product sewing machine from rediff shopping wide orser no. 7287246. But from day one it os not working properly and i had submitted a written compliant after receiving it, but i hav not received any answer from them. It is lying idle with using. I reqeust the concerned to please solve the problem asap.

Regards,
vishwanath

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Rediff.com India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    2335
    Pending
    0
    Resolved
    561
    Rediff.com India Phone
    +91 22 6182 0000
    +91 22 2444 9144
    +91 22 6182 0200
    Rediff.com India Address
    1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
    View Full Information
    ADVERTISEMENT