[Resolved]  redington india pvt ltd — complaint regarding mobile service

I have given my 8 months old L9 Motorola mobile for service in redington india pvt ltd, egmore opposite to Ethiraj college .
They gave me a token and made me wait more than an hour & I am very much surprised to see that Motorola has sold more defective mobile.

I have given the following complaints,
#1 while talking my phone is getting restarted automatically
#2 data cable is not connecting
#3 mobile is getting overheated .
Then i asked authorised Motorola service person when can I get my mobile back, they told me that pls call us tomorrow we will update you on that .
Then I call them & they told me that I will be getting my mobile after a week. After a week I called them once again and confirmed about phone delivery, they told” its ready you can come and pick it any time” then I went there and waited for 2 hrs to get my mobile.

Motorola is doing Very poor in service even the road side mechanic is better than the Motorola authorised service centre.
The Motorola authorised service people does not care about the customer time. They gave me two contact numbers[protected] &[protected] and only one is not in working condition and another one is always busy. To get a line we need to spend more time and Motorola authorised service never cares about it.

Dear sir.,

I have been given my mobile for service centre named Redingtion I PVT LTD., No. 94 A & 95, PRASAD CHAMBERS, EAST AROKIASWAMY ROAD, R.S . PURAM, COIMBATORE - 641002. Inspite of being under warranty they refuse to repair the same under warranty & replied as it will get repaired within 10 days but they have not change the parts. I have to attach the Delivery challan please send me the email address.Please gothrough it.My DC No. CBD/MO/08/08923 dated 12/03/09. it is of MOTOROLA MOBILE HANDSET.

Kindly look into matter and pls take a necessary action.

Thanks,
BALAJI
2/A MURUGAN NILAYAM,
TATABAD 6TH STREET,
COIMBATORE-12
CONT NO. [protected].
EMAIL ID: [protected]@yahoo.co.in

I bought one motorola L7i set .Suddenly its not geting on .It started problem within warrenty period.So i contact the retailer.he advised me to contact authorised service center.then i deposited the handset on 28-FEB to SRI SAI COMMUNICATIONS [ M.G.ROAD, SECUNDERABAD-AP ] (Sl.No:1196) service center.but till today it cannot be repaired.Ple looking this issue.

i am a compuer shop keepa in muzaffapur bihar, i was sol more than 1000 box of hp printer desinjet scanner but i no any product cataloue provided by your company sir please send the hp printer catalouge

at this address so kind of you
infotel engineering
uma market muzaffarpur
[protected]

I'D BOUGHT A MOTORAZR N IT WAS FOUND DEFECTIVE ON THE VERY FIRST DAY. WEN I WENT TO REPLACE IT I WAS SAID IT COULD ONLY BE SERVICED. WEN I TOOK IT TO SERVICE CENTRE THEY LODGED MY COMPLAINT THEY NEVER FIXED IT EVEN AFTER MY SEVERAL CALLS TO THE SERVICE CENTRE 'REDDINGTON INDIA LTD OPPOSITE ETHIRAJ COLGE, EGMORE CHENNAI. I GAVE TWO VISITS TO THE SERVICE CENTRE TO LITERALLY BANG THEM OUT FOR NOT FIXING THE PHONE OR REPLACING IT. NOTHING ACTUALLY WORKED AFTER 3 MONTHS OF PURCHASE MY PHONE STILL RESTS AT THE CENTRE I HAVNT USED IT FOR 1 WHOLE WEEK.
THEY HAVE TWO CONTACT NUMBERS NEITHER OF WHICH WORKS, OR THEY ARE 24X7 BUSY.

this is the worst service centretat i've ever seen. for the persons working in so calledf service centre: y did u get in to tis type of job better jion other jobs were there is no customer intracion.there r pleanty of jobs, pls quit from this.i'm sorry.who gave authorization, moto has done a big mistake . because of its poor services it sucks

i gave my 6 month old mobile moto zn 200. i agve it for soft ware prblm but they couldn't spot it right so they booked it as board prblm.already 2 months went, i visited 4, 5 times . but no there is no change, i thing they would've sold my mobiles, my suggestion, don't buy moto mobiles, oly prblm, is it has the best worst service centres like reddington in chennai egmore, my 1 yr waranty will be over with them itself i think, if it took even more days, i'll register a case in consumer court and surely many victims will support me. i don't care of getting back my mobile, my intention is tat, no more victim should suffer, so pls close the service centre r u'll be pushed to do;;;;;;;

Dear Sir/Mam,

I had given a HUAWEI mobile phone for repairing in HAUZ KHAS NEW DELHI, branch, Regarding this they told me that it will take arround 10 days time.So i asked for the back up.One of the EMP. answer me to buy a new handset for backup.
So i don't think that it is a good answer to the customer.I think tou that you will take a good step against this bad behavior.Kindly do the needful and get the case resolved ASAP.i think that 10 days time is very big time.This is not only my problem i think many customers are suffring from this this bad behavior.

Thanks & regards
Akash Kumar
M:[protected]

Hi

We get the excellent service support from Redington coimbatore, I have a problem with my mobile model V8, Immed contact to redington service center at coimbatore, They taken mt quires very softly and sovle my issues immed, realy very thank to Reding service at coimbatore,

Regs
R.geetha

at gorakhpur redington service center they are selling duplicate chargers of motorola, etouch and huawei which is sold on shops for rs. 125 but they sell for rs. 325. no reciept is given for purchases. at there hp service center adoptors and cartridges and other accessories not given to customers.

Dear Team,

I had given my motorola V3i handset with a complaint of set getting heated up, to rington india ltd at trivandrum. After the servicing i recieved my handset back and paid an amount of 2250. But the very next day i had identified series of problem in the handset. The handset was not charging, it was not getting connected to the computer, it was not accepting the headset. I went back to the service, but they refused to give any permanent solution to these problem. I visited them atleast 4 times, but they however managed to show me that the set was charging and returned me back. But the problem still continued. I am working with the defence force, so i had to come back to my base at jamnagar. Kindly advice and do justice to the amount i have paid for the service. My work order number was TV/MO/09/00429

thank you

manoj

did any one get amount back with the help of consumer court. please respond me @ [protected]@gmail.com.

Because they took my laptop for service and charged 6799.00 but created many problems.

so i want to file a case against these redington india limited