Reebok India — delay in replacement of shoes | |
i bought a pair of canvas shoes for 1490,,back in september..i found a manufacturing defet in them and went to my dealer..they said that the shoes will be replaced till 15th january 2008..but till now there is no replacement and they are saying that we are not getting the stock so we can not replace your shoes..now i want my money back or my canvas shoes and that too replaced.. please take action against this... address of the showroom: reebok store near lily resorts G.T. road jalandhar. complaint by: Parvinder Singh +91-[protected] JALANDHAR Was this information helpful? | |
 2 Comments | |
Comments
Dear Sir,
I purchased a pair of shoes from your authorize dealer located at Reebok store (Indus Ventures) Sahu Building Hazaratganj branch Alambagh Lucknow, via receipt no.599 Rs.6, 000.00 dated.12/12/2009 (Model easy Tone )
The sole is found defected and when contacted the dealer refused to change/ replace the product. The phone no. of the dealer of out of service.
Kinldy look into the matter so that the commitment of Reebok for costumer satisfaction may prevail
ritesh kumar sahu
Dy. Librarian
I purchased a pair of shoes from your authorize dealer located at Reebok store (Indus Ventures) Sahu Building Hazaratganj branch Alambagh Lucknow, via receipt no.599 Rs.6, 000.00 dated.12/12/2009 (Model easy Tone )
The sole is found defected and when contacted the dealer refused to change/ replace the product. The phone no. of the dealer of out of service.
Kinldy look into the matter so that the commitment of Reebok for costumer satisfaction may prevail
ritesh kumar sahu
Dy. Librarian
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
1144
Pending
0
Resolved
441
+91 12 4412 4100
+91 71 5225 1782
+91 11 4747 6001
7th Floor, Unitech Commercial Tower-2, Block-B, Greenwood City, Sector-45, Gurgaon, Haryana, India - 122001
View all Reebok India contact information
Reebok — replacing the shoe
i purchesed the shoe of reebok. but within 3 monthes its stiching and sole is opened. when i go to the reebok shop for replacingthe piece. they tell me if i replace this one theni can get only the product of the cost after cutting the VAT from the cost of my old shoe.
and i cannot get the discount on any product, which is given by the compony(40%).
help me that is there any policy for that fom the compony