[Resolved]  Reebok Shoes — Defective shoes

Hi This is kartik i ahve purchased a shoe from reebok store i.e Reebok Classic somajiguda(hyderabad) before 6-8 months and now the shoe has been torn and when i went to the show room from where i purchased they told they will give service and i gave them my shoes for servicing they only got back to me after 15 days that also when i went to the show room 2-3 times.and then after servicing i just wore it for 3 days and again it got tore from the same place and when i asked them to replace they declined saying i dont have the bill.but if you purchase from a trusted company like reebok do u ever think that shoes will be defective and the store manager Aman was also not in helping nature.so hope for quick solution.i asked them you send to company and if they say this is not defective or they will not replace then i will accept it but they dint even try to solve it.

Hi jsut forgot to mention my number i.e [protected].

I had very bad exp at Reebok Store and with Reebok Shoes.

I had purchased reebok shoes last month only from Reebok Store, Mahipalpur, Delhi. I was told by salesman and the manager about the one year warranty for the shoes.

However, in one month only shoes got cracked and when i reached out to the store for the complaint. They behaved arrogantly and said there is no such warranty.

May you help me with it. I want to knwo the Reebok NCR regional manager contact information.

Thanks,

Arvind

Hello,
I bought shoes from your showroom at GAURAV TOWER in jaipur 2 month ago, I gave back the shoes since they were defective and the owner said the shoes will be replaced but it has been 2 month since then and he has not yet replaced the shoes, I also sent you a mail on customer.[protected]@reebok.com regarding the same but I didn't get any response, from your end, I told my problem to an executive his name Mr. Prakash his number is [protected] over their but he refused to help me and asked me to mark a mail to the customer care, then I found a number Mr. sanjay Dhyani ([protected]) he said he will check the shoes and resolve the case after holi, yesterday I called him he told that you have to come at MI road rebook showroom along with showroom executive, today I went to the showroom and he didn’t pay attention and his behavior was pathetic and rude, he behaved as if he owner the company and instead of solving my problem he misbehaved, while I felt as if I had done I a mistake by buying your product.


If now I don’t receive any solution from your end then I will finally have to approach consumer court and take legal action against your company.


From: RAKESH SHARMA3 (RAJ)
Sent: Tuesday, February 09, 2010 11:52 PM
To: customer.[protected]@reebok.com
Subject: FW: Complaint regarding Shose

still wating for your response


________________________________________
From: RAKESH SHARMA3 (RAJ)
Sent: Monday, February 08, 2010 7:44 PM
To: customer.[protected]@reebok.com
Subject: Complaint regarding Shose
The shoes that I bought from your store at (Gaurav tower JAIPUR) were defective, the right shoe is a bit twisted at the tip which looks quite ugly, I told my problem to an executive his name Mr. Prakash his number is [protected] over their but he refused to help me and asked me to mark a mail to the company's customer care, I bought these shoes just a month ago and I had returned them back after three days but they refused to take it back and replace it, I have been a loyal customer of your company since a long time, so pl confirm and revert back ASAP….


I have mentioned below purchase detail, pl revert ASAP.

Purchase Detail.

Purchase detail : 11-Jan-10
Amount : 2370/- after 30% Discount
Returned Date : 14-Jan-10
Purchase For : GT Store
Bill No : 1879

Regards
Rakesh Sharma

reebok shoes are really worst shoes than any other brand shoe
I purchased a shoe from reebok showroom at srinagar,but after wearing it hardly for 1 or 2 months my shoes got torned from one side
I really advice all o[censored] not to buy reebok shoes......

I had purchased aviator lp stormy bl shoes ue/ma on 26/10/09 from etanishkaa retauils pvt. ltd keating raod, shillong 793001 meghalaya india Phone No [protected]. But the joint between sole and upper part opened within the month of purchase.. the dealer repaired the same. But again in some areas the joints beaome lose and opening come out. I want replacement of shoes free of cost.

Reebok — cut off

sir,i want to complaint that i have purchased two pairs of reebok sandals of man and they both are cut off from right side and not able to wear they are in guarantee period of 6 months.. and reebok is not replacing it, they are giving only half of its original price..so pls help me in replacing it..

On[protected], I had purchased a pair of Reebok shoes at Suncorp Lifestyles pvt. ltd. Uppal Main Road, Habsiguda, Hyderabad under 50% discount offer by paying Rs.1345/- ( 50 % of 2690/-).
I repeatedly asked the store people that is it of defects because u r giving disout. They assured that it is not defect but due to odd sizes discount is offered direct by company.
One of the shoe got cracked within 1 day o[censored]sing. When I took it to the stores, they tried to nullify the claim sayig that it is beacause of wrong usage. I refuted strongly then they accepted and assured that they will send them to their Gurgoan factory for check up and replacement. Now they are telling that their factory confirmed that there is no manufacturing defect.
It is absolutely ridiculous and naked cheating by the so called reputed and international brand like bloooooody REEBOK. I will never ever go for REEBOK again in future.
Can any one tell me how to take up this matter for compensation.
Thanks. [protected], [protected]@rediffmail.com

Sir,
This is to bring to your kind notice that I purchased a pair of Reebok shoes from Satnaam trading company near Lilly resorts GT Road Jalandhar on 19/11/10 . There was a manufacturing defect in soul of the shoe (Ree-zig) .The shoe was given back at the the showroom for replacement on 12/1/11 with complaint number 135. We were assured that the shoe would be replaced within 20 days.
But even after one & half month the concerned person at the showroom is making one or the other excuses .You are requested to kindly look into the matter and get my shoes replaced at the earliest possible.

Dear Sir/Madam

I am Mr Kousik Patra purchase 2 pair shoes from your Bapuji Nagar(Bhubaneswar,Orissa) outlet/shop.This shoes have many defects but i am missing my bill so shop owner can not take any step to solve my problem.

So please suggest me how can i change my shoes at your outlet ?
--
Thanks And Regards


Mr Kousik Patra
[protected]

Dear Sir

We bought the shoes at the store in Goa I have attached its receipt.

They are used by my daughter who is 8 years old and the soles have already torn.

Kindly look into the matter

Regards

Conrad Lobo
[protected]