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[Resolved]  Reebok Tracksuit — Non receipt of product in spite of making payment

I received mail from India Today Book Club offering Reebok trackit. I started making the payment online on January 31, 2009. My bank confirmed the payment, in the mean time I got message from India Today Book Club site that due to some reason the transaction could not be completed.

Next day I got call from India Today Book Shop stating that since your payment could not be processed would you like to make the payment now. After I said yes, and the payment was promptly done. I got the statement from my Bank also.

After that I got SMS saying that your order is processed and the Blue Dart consignment no was given as 0GA[protected]. After waiting for few days I casullay checked the Blue Dart online delivery tracking system and I was shocked to see that the material was received by sme other addressee in Delhi even though my name is also appearing as addrssee with correct address..I am staying in a complex where 24 hours security check is available. I my house was never locked so that the delivery can go back and Blue Dart are very authentic courier I understand, even if you are not at home they will leave a note. Then I do not understand how the delivery went back. I have taken printout of the Blue Dart tracking system page.

After enquiring on their toll free no. I was told that we shall send the delivery to you again and you will receive the same within 8 to 10 days.

After repeteadly telephoning I got message that you payment is not received so if you want the product kindly make the payment.

I do not understand what this all about. Whether it is real India Today Book Club or some fake site or someone from their office is acting smart. But the bad name goes to India Today Book Club.

I am waiting for my delivery.

P.P. Pradhan
.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  13 CommentsShareTweet

Comments

Reebok — Gift not receoved

i purchased Reebok clothing from CP, New Delhi and received a gift voucher which i processed online and was confirmed.
i sent the documents and online slip as per the directions received on 04 dec 08 via India Post.
the receipt of the same was confirmed to me thru a message on my cellphone.
msg_922972 is the message no. from 3?5>4697975.
however, i have not received the gifts till date and no communication has been made to me regarding the same.
kindly act.

India Today Book Club — non delivery of my order in spite of my payment

I had ordered sur saaz aur taal 16 cd pack on 11.01.09. the payment was done thru my credit card.
After few days when i contacted the customer care i was told that i have been billed Zodiac sign cd pack. I told to change it but since it was was despatched to me i was suggested from book today to return back the same. After few days i was sent my correct order of Sur saaz aur taal, but to my surprise i was asked by post office people to pay a sum of rs.2624 against the parcel.
i had 2 ordered of Rs999/- of 20 CDs, beneton sun glasses, air return tickets etc. after a week i got a parcel containing a packet of 20CDs only .I contected customer care, i was asking them about my beneton sun glasses .she replied me that i hv to pay more Rs 500/- for sun glasses.why these charges r not informed me at the time of booking my order. i was asking about ur hidden charges at the time of placing my order but she said no we dont have hidden charges.i want to have my complete pkt including sun glasses, air ticket&holiday packge cards.
My order no.(1) oga[protected]
(2) oga[protected]
Rakesh Sharma
([protected])
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Dear Sir,

SUB: UNPROFESSIONAL ATTITUDE OF INDIA TODAY’S BOOK CLUB

I placed an order on 21 st of Feb 2009 for a pair of Reebok shoes and a Benetton watch using my H.D.F.C credit card over the telephone (BOOKING-I.D[protected]. I was promised that I’d get my order within a week. More than a month has passed by, but I’ve not received my order till date. More so, I’ve not received any satisfactory reply for my number of calls and mails, which I sent to them.

I’m really tired of their false promises and have left no faith in them.

Regards,
Abhinav Chadha
Dear Mr. Sunil Tiwary Your complaint has been resolved on 3/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Reebok tracksuit — non receipt of material

Order no OGA[protected] for Rs 1100 paid by HDFC Card 25march 2009 for reebok track suit till date not received please pay back my money or send materials in three days. Mobile no [protected]

Reebok tracksuit — PLACE ORDER FOR XTRA LARGE RECIEVED MEDIUM SIZE

I HAVE PLACED MY DEMAND ON 20 OCT 09 ON ORDER NO OGA[protected] INVOICE NO ORA[protected] INVOICE DATE 22OCT 09 IN THE NAME SS ASLA. I PLACE THE ORDER OF XTRA LARGE TRACK SUIT OF REEBOCK BUT RECIEVED THE MEDIUM SIZE. I REQUEST YOU TO PLZ CHANGE MY PRODUCT AS PER THE ORDER WAS PLACED AS THE SAME IS ALSO WRITTEN ON THE INVOICE SHEET OF XTRA LARGE SIZE.PLZ TAKE THE ACTION IMMEDIATELY.PLZ INFORM ON MY NO [protected].

Reebok Tracksuit — wrong size track suit was given w.r.t size mentioned in the bill

i buyed one track suit of Reebok company from Lajpat Nagar Reebok compnay. i asked for XL size track suit and i also tried the same in the shop.but the track suit that was packed to me was of XXL size that is of no use to me.The size mentioned in the Bill is also of XL which i asked.Now the shop owner is not replacing the track suit. Also the lower and upper track suit are of different size.
kindly help me in replacing the track suit which costs 1800/-

Reebok Tracksuit — Not received yet

I've ordered a track suit in my husband's name Mr. Pranay Arora few weeks back. I haven't received the product yet, thouh it has been dispatched on 28th Feb'2010

I've got an email, which is as follows:

Dear PRANAY ARORA

This is an email to make you aware of the dispatch of your order made with India Today Book Club.

Your order no 0GA[protected] for Rs. 1298 has been dispatched on
28-feb-10 by EXPIT COD

You can pay on delivery.
Kindly expect the delivery in 2-3 Days.You can make the payment by Cash on Delivery. We request you to leave
instructions with someone at your address to receive the order parcel
in case you are absent for any reason.

Thank You once again for ordering with India Today Book Club.



Kindly do the needful.

Pooja

Reebok Tracksuit — not received free gift

I have already lodged complain that i have not received gree gift along with my ordered track suit.Complaint number is 408852.I have reminded on telephone may ttimes .Bu now days interactive voice message infoms that i should log in to this web site for complain .More than one monthis over ,but there is no sign of talk of delivery of free gift itmes. In fact the amount of time spend on complaining is more than value of the gifts.This is cheating .Through this eamil i inform mthat if i do not receive within 3-4 days i will publish this email & all my earlier communicatin with you to various new channel & print media.

Reebok — not received free gifts

we have not recieved the mentioned free gifts along with the reebok kit .our unique promotion number to claim the gift is not being active .kindly do the needful.

Reebok tracksuit — cancel my order

sir
i want to cancel my order. Billing id is [protected]. Someone else placed this order in my absence on 8 feb 2012 , but i dont want to buy that product. THE product is a reebok track suit worth Rs1299.

regards

spot around whole shoe.

spot occurs whole shoes . I purchase the shoe from Gorakhpur (U.P) now i am in delhi how could i recover my claim .plz guide me as soon as possible . thankyou. regard of kehav singh

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