[Resolved] Reebok Tracksuit — Non receipt of product in spite of making payment
I received mail from India Today Book Club offering Reebok trackit. I started making the payment online on January 31, 2009. My bank confirmed the payment, in the mean time I got message from India Today Book Club site that due to some reason the transaction could not be completed.
Next day I got call from India Today Book Shop stating that since your payment could not be processed would you like to make the payment now. After I said yes, and the payment was promptly done. I got the statement from my Bank also.
After that I got SMS saying that your order is processed and the Blue Dart consignment no was given as 0GA[protected]. After waiting for few days I casullay checked the Blue Dart online delivery tracking system and I was shocked to see that the material was received by sme other addressee in Delhi even though my name is also appearing as addrssee with correct address..I am staying in a complex where 24 hours security check is available. I my house was never locked so that the delivery can go back and Blue Dart are very authentic courier I understand, even if you are not at home they will leave a note. Then I do not understand how the delivery went back. I have taken printout of the Blue Dart tracking system page.
After enquiring on their toll free no. I was told that we shall send the delivery to you again and you will receive the same within 8 to 10 days.
After repeteadly telephoning I got message that you payment is not received so if you want the product kindly make the payment.
I do not understand what this all about. Whether it is real India Today Book Club or some fake site or someone from their office is acting smart. But the bad name goes to India Today Book Club.
I am waiting for my delivery.
Complaint marked as Resolved Aug 14, 2020
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