Regional Passport Office Chennai — One of the Worst Service in India
This is Rajkumar. I have applied passport for my spouse in Regional Passport Office Chennai. When i was applying passport she doesn't have her name attached in a ration card So we have submitted the Bank Stmt. But She was having bank statement for 10 months. The RPO staff asked bank statement for 12 months otherwise give a proof for you previous stay. So we decided to give ration card for her native place from her parents. So there will be two police verification one is in Chennai the present address and the other is Dharmapuri her native place. We applied this by Nov 2007.
The police verification was cleared in Chennai after one month and the status of our file in RPO website is "Your Police Report has cleared. File is under process". But the police report has not cleared in Dharmapuri. After few weeks (Jan 2008) the status in RPO website was Discrepancies in Your File. You will be informed through a letter.
So my wife went to passport office and got appointment with RPO. She spend the whole day in passport office and finally in the evening she got appointment. Then the passport officer said we didn't receive police report from Dharmapuri. So wait for few more weeks.
Then my father-in-law directly went to DSP office Dharmapuri and struggled one and 1/2 months and finnaly the police report has been sent to Chennai from Dharmapuri (By 4th March 2008).
Now 13th March 2008 my wife went to passport office and inquired. The RPO staff saying still we didn't receive the file.
We got frustrated like anythink.
Will the process change ? As a citizen of India why are struggling to get a passport for 5 months.
Is it possible to raise this issue in High Court or Supreme Court. Because there are thousands of people facing the same problem.
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