Dear Sir,
Sub:Non receipt of payment of Rs 53272.60 on collection bills submitted to Indian
Overseas Bank 26/A Hari Kripa S.V.Road Santacruz (W) Mumbai 400 054 .
Ref :ODBB/704 Dt 01.09.2007.Your letter dated 13.02.2009 complaint no:[protected]/8403

This is to inform you that more than one month has passed we have not received any
communication from Indian Overseas Bank.

We have personally contacted Asst General Manager Mr S.N.Sharma regarding above
matter and he replied that they have referred this matter to their regional office and
they will reply,but till today we have not received any communication from them.

For above matter we have written many letters to their regional office and also to
head office and we are yet to get any payment from them.Sir more than 18months
have passed they are yet to settle our matter.

You are requested to kindly look into the matter to settle this matter without any further

Thanking You
Awaiting For Your Reply

For Rekha Textile

Murli W.Menghrajani

Most humbly I place before your honourable self facts and circumstances, which
speak for themselves about the glaring dereliction of duties and deficiencies of
service meted out to me by
1)Indian Overseas Bank26/A Hari Kripa S.V.Road Santacruz (West) Mumbai 400 054 and
2)State Bank Of India ,kheradih ,district Rohatash Pin 802-215(Bihar)
These failings lapses and laxity by these two banks have caused loss of goods and
financial losses to me whose services were engaged as the agents for collection in
a transaction of sale of goods from Mumbai to Bihar.

I request and pary that justice is done to me and those whose deficiencies
dereliction have caused me loss of goods and fianacial loss to me are called to
make good and the seller are compensated for the damages suffered.

Facts and Circumstances:

On 01.09.2007 bill no 197 & 198 dt 31.08.2007 for Rs 53272.60 alongwith L/R No: 0321
Dt: 31.08.2007 on Transport Corporation of India (approved Transport of 1BA)
was delivered to Indian Overseas Bank 26A Hari Kripa S.V.Road Santacruz (W)
Mumbai 400 054 for collection.
It was clearly stated in my covering letter that if the bill is not paid within 15 days
time please inform us. But they have not inform us about the non payment of the bill.
On 04.10.2007 we have requested the bank to return the unpaid bill.
On 30.11.2007 the bank informed us (after 3 months period),
that they have delivered the letter to S.B.I on 10.09.2007.
Again we have reminded the bank on 07.12.2007 and 09.01.2008 for which the
bank have casually replied stating that S.B.I Kheradih has not received the bill.
They futher said that the bank is not under any obligation to follow up with S.B.I
or post office.

What is the duty of the banker as agents for collection on behalf of the customer.
They have miserably failed in their duty to protect the interest of the customer
as agent's for collection.

On 08.02.2008 the bank replied as per zerox copy enclosed which is self explanatory

S.B.I at Kherwadi denied the receipt of the document but subsequently revealed that
the above mentioned documents were received and released to the drawee
M/S Jagdamba Sarees who collected the consigment from the transport company
( ieTransport corporation of India) on 14.09.2007. However S.B.I did not remit the
proceeds of the bill till date.

The document were submitted to Indian Overseas Bank ,S.V.Road Santacruz (W)
for collection and the same was forwarded to S.B.I Kherwadi Dist Rohatash for
collection of proceeds of the bill.It is the duty of the collecting banker to collect
the proceeds of the bill or return the bill in case of non-payment of bill.
The collecting banker failed in their duty as agents for collection and are liable
for getting the payment from the drawee's bank.

Therefore the collecting bank has neither followed the procedure or get the bill
back in case of non payment.

State Bank of India Kheradiah branch delived the documents to the drawee free
of cost without collecting the value of the consiqument.

It is very clear that S.B.I In collusion with the drawee delivered the documents
free of cost.Even after of one year both the bank are denying the payment
towards the collection of the bill.

I therefore request you to kindly instruck the bank to make the payment of
my bill with interest or return the consigment in tact.

Thanking You

For Rekha Textile

Murli W.Menghrajani
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Aug 14, 2020
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