[Resolved]  Relaxo Footwear — Defective shoes

D/a,

I am your existing customer my family using your brand since last 12 years. I was pretty satisfied but last time I have bought Gents Shoes from Ashok Vihar out let Item Number BC-122 Black Pair Size 10; Invoice No [protected] amount 974-50. I am surprised about the quality of shoe I think now company is not working on Quality may be you have change the policy to sales Quantity.

You are compromise on Quality because I use to buy shoes very frequently am also using Brand like Liberty, Bata, Rebook & Like, Other brands are still maintaining the quality but sorry to say that you are compromising on Quality of sales???

Yesterday I have submitted my 1 Pair shoes at your Ashok Vihar Retail outlet Phase 1 ND-42 to Mr. Uttam Kumar Saini.

I would like to request you to pls. either replace the shoe for refund the entire value ASAP.


Thanks & Regards,
Brajender Singh
[protected]

hello sir
ms nikhil (nitin) dua
sir ur company worker is not good job in the store and marketing because not proper cheaking in the store and hoshiarpur store worker is not good many friend sit in the stoer baet the time not proper attend the custmer any time and new worker is not ex and many more complanit to ur company i[censored] want to more infomashoin
pzl con [protected] my name is gaurav plz call me only owner company
thanks

I have purchased shoes from Relaxo Footwears ltd. at Nathu Colony chowk, new delhi 110093, Ph. 110093, dtd 14/12/2014, but after one month i have problem with shoes for pasting so i am handover the shoes your showroom, at Nathu chowk, and after 3-4 days received shoes. Unfortunately still same problems arise with shoes.
So, pelase let me know how can my problems will be slove out at earliest.
I am so dispointed with your this type product.
Please look into the matter personally and relieve me at earliest.

Regards
Ashish
[protected]

I have purchased shoes from Relaxo Footwears ltd. at Nathu Colony chowk, new delhi 110093, Ph. 110093, dtd 14/12/2014, but after one month i have problem with shoes for pasting so i am handover the shoes your showroom, at Nathu chowk, and after 3-4 days received shoes. Unfortunately still same problems arise with shoes.
So, pelase let me know how can my problems will be slove out at earliest.
I am so dispointed with your this type product.
Please look into the matter personally and relieve me at earliest.

Regards
Ashish
[protected]

I have purchased one pair of shoes SPARX SM-189 from Garg Footwear, Munirka, New Delhi on 23/12/2014. I purchased these shoes for morning walk purpose but due to extreme cold in Delhi I started using these shoes in February last. In first week of April I saw that shoes are torn from back side. The material is seems to be very inferior quality.I purchased these shoes because of the brand value of SPARX in market but looking to the material used in these should I m very much upset. It may be a manufacturing defect in particular these pairs. I can't assume that all shoes are made of the same quality material.I tried to contact several time on customer care no.[protected] but I can't hear anything except all representatives are busy ur call will be attended shortly. But my call is yet to be attended even after my 10-12 consecutive calls.I have sent several mail to [protected]@relaxofootwear.com and [protected]@relaxofootwear.com alongwith pictures of shoes and relevant documents but nothing is hear even after lapse of about 20 days..