[Resolved]  Reliance Big Tv — bad service

Address:Wayanad, Kerala

i purchase a big tv connections and set top box at december 2009.the set not did work untill 14 april 2010.i complainted on 15 april 2010 to their customer care.they told the problem will be solved in 48 hours.i complainted again and agan and counting no solution .today 10 may 2010.my ph [protected]
my smart card no [protected]
complaint id [protected]
[protected] and[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir/madam i am using BIGTV from 9 months but it is not servicable from last one month.My big tv smart card number is[protected] castumar name pramod/siyaram sharma shookh adda goverdhan mathura (u.p) 2815002
I lodge the complain about this matter 8 times but there is no response for those complain from customer care. My big tv is in warranty period of one year.Date and complain number are under mentioned

DATE COMPLAIN NUMBER
[protected] time 6:32 am[protected]
[protected] time 9:18 am[protected]
[protected] time 9:18 pm[protected] and [protected]
[protected] time 8:33 pm[protected]
[protected] time 8:23 pm[protected]
shamshya ka nistaran jaldi kiya jaye .
bigtv card number--:[protected]



Due to this problem i am disturb from last month. Plz take some quick action.



thankyou
Dear Sir / Madum

I am having Big T.v connection i.d.no[protected] I request change SD setabox to HD Setabox following are my service request, they have closed all my request id with my information
No one has contacted me regarding this . I have recharged Rs.2500 only for HD conversion, now I am planning to cancel my this connection going for other DTH operator .
Customer care executive has informed me they cannot refund the amount, I have recharged this amount only for HD Conversion and still now they have not changed my setabox, so please do something and get back me

[protected]Apr-2013 17:41:19 Closed 24 Hours
[protected]Apr-2013 13:57:14 Closed 24 Hours
[protected]Apr-2013 13:34:56 Closed 24 Hours
[protected]Apr-2013 13:40:20 Closed 24 Hours
[protected]Apr-2013 13:30:39 Closed 24 Hours
[protected]Apr-2013 09:45:09 Closed 24 Hours
[protected]Apr-2013 20:04:39 Closed 24 Hours
[protected]Apr-2013 09:59:57 Closed 24 Hours
[protected]Apr-2013 14:40:51 Closed 24 Hours

Thanks & Regards, .
Sonith M. .
[protected]/[protected]
BAD SERVICE
MY SMART CARD NO,[protected]. I had lodged a complaint on 21.06.2015 for signal poor at RELIANCE CUSTOMER CARE NO.[protected].MY Complaint no. is[protected] Till date my complaint has not been rectify and when I am calling to RELIANCE CUSTOMER CARE, each and every they said "Our technician will approach you within 48 hours". 2 days have been over, none of the technicians have appeared.
THEREFORE I URGE TO ALL PLEASE DONT BUY THIS RELIANCE DTH TV, SINCE IT HAS POOOOOOR SERVICES AND IRRESPONSIBLE PEOPLE.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance BigTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    3276
    Pending
    0
    Resolved
    781
    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance BigTV contact information