[Resolved]  Reliance Broadband — Fake or Real Legal notice

Address:Maharashtra

I got this mail from an unknown person who claims to be a legal advisor and working for Reliance. He claims to have filed a legal notice against me for non payment of dues.I disconnected my internet services somewhere in april 2010 and i had not payed the last bill and the late fees was charged. I called him up for further inspection. He said i have to come to Delhi since the case is registered in Delhi by the company, whereas i stay in Mumbai and the internet connection was in Mumbai.I asked him about the procedure and he told me to meet an associate of his at a railway station here in mumbai and give him the dues and he will give me the receipt and the thing will be sorted. He also claimed that even i[censored] pay ur dues 10 times at reliance outlet it would be considered null and ultimately i will have to pay him to clear out my dues with the company. I was not sure about this idea and so called the customer care to check on it. Customer care executive told me to not pay my dues to ne such person. I want to pay dues but not sure about the consequence. So just wanted to confirm about the issue that i am facing. An urgent help would be helpful.

I am attaching the legal notice that he has sent.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

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