[Resolved]  Reliance Broadband — without intimation disconuct & added Call charges..

Address:

Ghaziabad, Uttar Pradesh

Hi,
I have taken a broadband connection from Reliance Broadband and using the net service only....but they are adding call charges also in bill..i spoke to customer care regrading issue....they have not deduct the call charges in the....
i spoke to customer care please sent me the call details outgoing ot incoming...i[censored] dont have ...then why ur adding charges for the same..
so many emailed to them but still they have not resolve the issue or disconnect the connection without any intimation..

Reliance Broadband Subscriber ID.[protected]
forwared mail as see below...

they have increase the bill upto 1594.49..even my connection disconnect in april ...or still adding the bill...mail as below for the same
[protected][protected][protected]---
Dear Customer,

Thank you for being a valued Reliance Broadband customer.

This is to inform you that your current bill of Rs. 1594.49 for the Jun month is due on 09/06/11.

We request you to kindly make the above payment before due date 09/06/11 to avoid late payment charges and enjoy uninterrupted services. Please ignore this mail if you have already made payment.

You can also view and pay online bill at your convenience by registering at http://myservices.relianceada.com
[protected][protected]---
Hi,

could you please describe the bill, why should i have to pay rs. 700.47

I have only plan 450+service Tax. i didnt used any call from this.(In
this i have 4days wevier from 20th feb to 23rd fab 2011). if you are
agree please send me correct bill. otherwise i dont have any other
option to disconnect the connect.

if you are sending that kind of bill, for any further clarification plases call me [protected]

Thanks
Rajat


Rajat Tyagi [protected]@gmail.com
toRCOMBB.[protected]@relianceada.com

dateTue, Mar 15, 2011 at 10:02 PM
subjectFwd: Due Date Reminder
mailed-bygmail.com

hide details Mar 15


i laready sent a mail..but till yet didnt get any reply ....


[protected] Forwarded message[protected]
From: Rajat Tyagi <[protected]@gmail.com>
Date: Fri, 11 Mar 2011 18:30:39 +0530
Subject: Re: Due Date Reminder
To: RCOMBB.[protected]@relianceada.com

Hi,


could you please describe the bill, why should i have to pay rs. 700.47

- Hide quoted text -

I have only plan 450+service Tax. i didnt used any call from this.(In
this i have 4days wevier from 20th feb to 23rd fab 2011). if you are
agree please send me correct bill. otherwise i dont have any other
option to disconnect the connect.

if you are sending that kind of bil, please diconnect the connect ..i
am not intrested as long.

for any further clarification plases call me [protected]

Thanks
Rajat


On 3/11/11, RCOMBB.[protected]@relianceada.com
<RCOMBB.[protected]@relianceada.com> wrote:
> Dear Customer,
>
> Thank you for being a valued Reliance Broadband customer.
>
> This is to inform you that your current bill of Rs. 747.14 for the Mar month
> is due on 12/03/11.
>
> We request you to kindly make the above payment before due date 12/03/11 to
> avoid late payment charges and enjoy uninterrupted services. Please ignore
> this mail if you have already made payment.
>
> You can also view and pay online bill at your convenience by registering at
> http://myservices.relianceada.com
>
> Incase you seek any assistance, please call us at 3033 7777/[protected]
> or email us at [protected]@relianceada.com
>
> We look forward to a lifetime relationship with you and assure you our best
> services at all times.
>
> Warm Regards,
> Reliance Broadband
> Customer Relationship Team
>
> For information on our wide range of products and services visit us at
> www.rcom.co.in.