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[Resolved]  Reliance CDMA E-Recharge — Crediting of Wrong Recharge Amount

Hello Sir,

I'm a retailer of E-Recharge to mobiles in Vijayawada. I have a complaint regarding Reliance CDMA service. They have got a very complicated 2 message process for recharging mobiles. Besides not being user friendly, they have got very faulty service. Whenever we recharge a mobile in a different network, there is a possibility of reversing the amount if its a wrong recharge.

Reliance on the other hand, they won't reverse the amount if its less than Rs.100/- . This seems to be a problem when there is a possibility of wrong recharge in a complicated recharge process. In this way we retailers are losing thousands of rupees. At least now we hope they should provide allowance to reimburse those amounts below Rs.100/-
Complaint marked as Resolved Aug 14, 2020
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