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[Resolved]  Reliance Communication Prepaid Connection — Local Call rate is High than Std Call for lifetime customer

Sir,
I am a life reliance prepaid customer mob no.[protected].
Here in Kolkata circle the local rate of reliance smart is much higher than std rate.
So company should look the matter and reduce the rate immediately

shirshendu ghosh
Complaint marked as Resolved Aug 14, 2020
Complaint comments  13 CommentsShareTweet

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My husband has been using Reliance mob No.[protected] since last 5 years. He is using prepaid connection. Reliance on their own have subscribed FMIndia1 pack for one month on his mobile and deducted Rs.30 from his account without his knowledge for the first time. After that this pack was renewed without his consent and again directly Rs.30 has been deducted from his account. We came to know this after we kept a track of the prepaid account.

I would request your company to reverse Rs.60 and debit to his prepaid account We are very upset of the unwanted services from your side. We would like to view this very seriously if Rs.60 will not be debited to his account.

Rgards,

Sarmila

reliance smart lifetime prepaid connection — Unwanted deduction

I have a connection of smart prepaid. Number is [protected]. Every month they are deducting money without having any option. How to stop this.? I dont like any of additional service.

Regards,
B. K. Patra

Reliance communication/Pre paid mobile customer — Initiating caller tune facility by Reliance

I have a reliance mobile prepaid connection no- [protected]. On 28 sep 09,I received a SMS from 51234 number that your CRBT service has been renewed.On contacting Reliance communication customer care service I was told that this service was activated to my number on 28 Aug 2009. In fact there is no callertune was ever activated on my number.I want to know that why company has activated caller tune facility on their own without my request and why company has not informed me at the time of initiating the service.On contacting Reliance communication executives I have been told that now you request to unsubscribe this facility otherwise each month Rs 30 will be deducted from your account. My point is that why should I request to unsubscribe a facility,which I never requested. I have also come to know from many of my friends that this type of cheating company executives are doing with other customers also.
I fully agree with customer, I have also faced similar problem with Reliance Communication 4 months back.Only after great persuassion money was refunded to my account.

Reliance Communication Prepaid Connection — Activation of caller tune without customer's consent

I have a reliance mobile prepaid connection no- [protected]. On 28 sep 09,I received a SMS from 51234 number that your CRBT service has been renewed. On contacting Reliance communication customer care service I was told that this service was activated to my number on 28 Aug 2009. In fact there is no caller-tune was ever activated on my number. I want to know that why company has activated caller tune facility on their own and why company has not informed me at the time of initiating the service. On contacting Reliance communication executives I have been told that now you request to unsubscribe this facility otherwise each month Rs 30 will be deducted from your account. My point is that why should I request to unsubscribe a facility, which I never requested. I have also come to know from many of my friends that this type of cheating company executives are doing with other customers also.
MY NEW PREPAID RELIANCE CONECTION NO [protected] IS PURCHASE OF 03/10/2009 THIS NUMBER NOT OUTGING CALL PLZ IMMEDATE OUTGING FACLITIES

YOURS FAITHFULLY
NAGENDER KUMAR
[protected]
sir,
I totaly fad up with my reliance connection [protected] as my amount is debiting unnecesariliy.
I have never opted any caller tune, meseging system(chargeble),
please return me my money Rs 300/- appx


sunil kumar jain
[protected]
29/12/2009


sir,

i request you to, my prepaid connection mod [protected] in one month. i live in Delhi (Kasturba Nagar shahdara). she has connect line are already disconeted. it my problum create
pls. my connection chek and connected immedietaly

renu
29/12/2009

sir,

i request you to, my prepaid connection mod [protected] in one month uges. I live in Delhi (Kasturba Nagar shahdara). She has connect line are already disconeted. it my problum create. Pls. my connection problume chek and connected immediataly.

Thanks
Renu
sir;

i request y too pls look into this matter. relience netconnect mod no [protected] it is not good response
my problume create. my divice has been disconnected always. and i purchased laxmi nager shop not listn my problomme.and call your reliance costmer care no not respons

pls look into this matter and chek this my problome and my divce connected always no problome
creat.
thanks
renu (delhi kasturba nagar shahdara)
Hi

I have an prepaid connection [protected] using from last 1 yrs but last 3-4 months unwanted services activated automatically without my intimation any how refund my amount RS 120 .this is happening most of the time i have launch complete 2 time i have complain no if my amount was not refund then i will go to the court for this matter seriously

Regards
Yogesh
Dear Sir,


Im relience prepaid user, my mob. no. is [protected], Pls unsubcribe my cricket news and all charable ficilities .

Kindly pls unsubscribe my all chargable ficities .

Thanks & regards
Deepak lavaniya
[protected]

Reliance Communication Prepaid Connection — deduction of Rs30 for caller tune without my will

i had taken a prepaid connection of reliance communication16/03/10.my number is [protected].after three days i got a message from company that Rs thirty 30/-has been deducted for crbt caller tune & this was all without my prior knowledge.company in the same sms told me that if you unsubscribe the caller tune then send sms us again.i did the same but till now money has been credited in my prepaid account.

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