[Resolved]  Reliance Communications — Balance Deduction

sir my balance of 50 rupee has been deducted for astrology service i complained to reliance care but they are saying that you cannot get it back bcz of companys rule my no is [protected]
sir help me to sort out this problem

Reliance GSM — deduction of balance many times

Dear Sir / madam,
please note my complaint, my mobile no. is [protected]. Their are so many times i found my balance had deducted i call to customer care than he said that my sms pack has been renewed he told me to send a msg for deactivated this service which i'hv done but after that next time i found again deduction of balance in my account. when i ask to customer care then he said that your request has not been accepted. i don't know what was that & why my complaint is not registered. I've face this problem so many time on my others no. too. but last night had recharged my account with 100 rs. and activated a sms pack of 19 rs. but today in morning i found that my balance is deducted again. customer care executive told me that my 39 sms pack has been renewed. When I've already have a sms pack then why you activate another pack. this seems useless for me na. & this is not a matter just for 39 or 19 rs. but it feels that you provides just ridiculous services to your customer. it feels that you openly cheated your customer that's all. now you register my complaint and take an action on this as soon as possible other wise no one can avail you services due to inconvenience.

Reliance GSM — BALANCE DEDUCTION

I, Dr. Raghuveer Bhupathi. N, bearing RELIANCE GSM prepaid card ph no. [protected], have a complaint regarding the deduction of my prepaid balance of 39 rupees without my intimation.
I was the regular user of 500 sms message offer which was expired on[protected]. I activated another sms pack i.e. 1ps sms with rupees 19 on[protected] and my balance was 0 at that time.So I recharged with Rs 50 on the same day. Later on I found my balance to be Rs 3 on[protected]. I immediately called up customer care n spoke to the customer care executive and I was informed that my sms offer of 500 sms has been renewed and so my balance was deducted without my intimation.I was really shocked to hear this as I was already active on 1 ps msg offer. This is the easy way of making money by RELIANCE by unnecessary activation of offers which was already existing and deduction of money from the customers. Earlier also faced the problem of balance deduction and I was informed that astrology alerts was activated on my mobile and another time love alerts.These are the cheap tricks of making money by the RELIANCE.

respected sir, i want to know the call detail of my reliance prepaid no. [protected] of last two months so plz arrenge the call detail of these no.as early as possible.

Reliance GSM — No response to help asked & unnecessary balance deductions

Dear Sir,
I am facing a severe problem of balance deduction each & everyday of Rs. 5/-. I have called many times to the customer care services but sorry to say that your services which I had thought are the good ones are the most worst ones because you dont' even response properly to your customers. I have circulated my Reliance number to all my friends & had also suggested them for the services but now I think i was wrong, if still no action is taken i will be forced to replace your card & try some another option.
Hope my this complaint will surely help me out, as we are middle- salaried people we dont have any such bulk of amount to waste in deductions.

Regards,
Shilpa......

its happening with me also and when i am calling to customer care all the time its telling that this route is busy what a horrible condition it is ...

reliance deducted frm my balance 12 rupees without any reason

GSM — no solution of the comp

dear sir,
mera gsm service ka ek vice chart activate ho gaya tha jiske liye mai customer care pe bat kar ke katvayl 5 bar lekin vo service 10 din me renew ho jati hai aur mera paisa kat jata hai . aur refund nahi milata.
ap ka laparvahi hi hamara asuvidha hai.
thanks for no good service. aur kya kahu.




thanks,
shivjee pandey
navsari
[protected]

sir i am mitesh advani living in vadodara gujarat, since long i am using
reliance cdma mobile whose no. is [protected]'
on 13/9/10 my balance was 59/-
on 15/9/10 my balance was 08/-
where the balance has gone the costumer care is not teling me.
i have not done any single call in the same duration
even i have got sms pack active
so where the amount is gone ?
from ur side they are telling ur amount is gone on sms so where was my
sms pack doing
it is an aouto renewal and i had the balance also
thanking you,

waiting for ur reply,
mitesh advani

Reliance GSM — Balance Deduction n Not responding

At Sep 4th by mistake one regional value added pack is activated on my cellphone and it was by mistake, immidiately on that day only i made call to customer care to stop that service n customer care were agree to stop n they did stop as they said me.

bt after one week the pack activated once again n this time it was automatically, so i made call once again to customer care n since i was calling every week to customer care to stop that service but service is yet continue n they do not responding my request..


have any option,,?

what i should do..?

Reliance/ GSM — automatic activation of schemes & deduction of money

respected sir....my name is bharat kumar, i m reliance gsm service user with mobile number[protected]. sir m very harashad due to automatic activation of service and deduction of money ( the service like caller tunes, missed call alerts etc). This is not happen one time, it happen with me many times and it results to my fainacial loss..

i had try to customor care but they cant satisfy me..sir plz fix my problem

Reliance Mobiles — Balance deduction

I am fed up with the services of the Reliance Mobile. Customer service people are of no good. When ever I call them there systems are always on up gradation. They deduct the balance with out reason. Seems the calls to customer services falls to deaf ears.

they deduct the balance with out reason and their customer service is pathetic as there systems are always on up gradation.They activate the Msg services automatically without bringing into the knowledge of customers. Mr. Anil Ambani i[censored] get a chance to go through this take this into consideration, as you are loosing lots of customers just because of your pathetic customer care department

Hi Team,

I am using a number [protected](Delhi NCR Circle).
My phone was switched off and there was an automatic deduction of Rs 30.I called customer care people and they told me that it is because of subscription of News Pack.

They are not providing me a refund of this as they are saying that this has to be complained withinn 48 hrs.

The news pack has been activated by them without my approval.

Please help
In case you want to contact me please call me on [protected]./mark a mail to me on [protected]@hcl.com

Regards
Atul

Reliance GSM — Reliance GSM 30 Rupees / Day deducting my balance continuously

Hi this is SP Dubey I am using Reliance GSM prepaid connection from last two years my mobile no is [protected]
But from last one week company has started deduction of my balance, 30 Rupees per day with out any intimation however I have not activated any caller tune or any other value added services.
yesterday some body call me regarding this complaint but problem is still pending till now I have not got my deducted balance which is near about 270 Rupees
Now requested to you please refund my deducted amount as soon as possible. And also make sure such kind of mistake should not happen in future.

Regards

SP Dubey
[protected]
[protected]

I completely agree with this, same is the problem with me, on sum ocassions they refundthe balance and the other times they make fool to the customers that we have opted the service and this is more frequent day by day.

Dear Manoj,

Sorry for the inconvenience caused, Please provide us your contact and location details so that we can resolve your issue soon. Your feedback is important for us, Keep posting!

Regards,
Reliance Communications Response Management Team

Hi Atul,

We have made severals attempts to reach you, but the number provided by you is not reachable. Please provide alternate contact details so that we can solve your issue as soon as possible.

Regards,
Reliance Communications Response Management Team

Your feedback is important for us, Keep posting!

Dear Sir,

I know that because i was reliance employee in kolhapur location my self abhijit khot and your complient is correct and company gettting activated VAS packs without intimation to customer
and actual user didnt received any perfect resolution of that


and after 48 hrs com resolution is : pack has been deactivated, balance not refund pack activated through IVR or sms hence case closed

My no [protected]

any other help pl call, ,

sir
iam from vellore iam using a reliance cdma mobile i have a balance of 80 rupees i have not using this mobile regularly i use it as an addition i keep it switched often once fro and emergency when tried to make a call from this number it showed negative balance and when asked for customercare their response was i have activated vas i dont know why this services are activated from a switched mobile without my consent that too they are talking rudely