[Resolved] Reliance Communications — Complaint Against Reliance Communications Fake Packages on my Mobile & Customer Care Employess are all Frauds | |
Hello Sir, I am Ajay from Dehradun my brother purchased a reliance lifetime Prepaid mobile few years back now the reliance communications it is work fine but know for last 11 months they are automatically charging it for different pacakages like India Edu etc. I have complaint several times to there customer care(Dail *333 on any reliance mobile for customer care) but but they are not responding.They are saying that we can not deactive the pacakages and they are giving us a paid mobile no of the third party that is providing them these services and the no they provide us are not work and no one is responding on those no. Then we again and again complaint to there customer care then they give us a sms code UNSUB INDIA EDU & a toll free no to deactive the pakages we does what they said but the pacakages does not deactive and a reply had camed from there server that there is no package active on your mobile phone no to deactive. So, I think that there all Employees are fraud also they are saying that you can complaint on consumer forun of india or in trai. Sotherefore please take legal action Reliance Communication & There customer care employees. Thanks ! Your's Siincerely, Ajay. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 73 Comments | |
Comments
Sir
my name is pawan kumar I am using reliance prepaid connection from last 2, 3 years. But now I feel some problem in signal like in metro and my friends having vodafone connection so wants to change my reliance number into vodafone so I requested for this they send me portal number rd817451 {17/10/2011} and I give my ID and this portal number to shop keeper and he done his work but my number not change in vodafone shopkeeper told to talk with customer care and I try from last 5, 6 days when they connected and I told about my problem they always told that system is down please call after some time and I call again they talk same please call later last date of portal number was 01 Nov 2011 but still they are not responding so I request please help me
my name is pawan kumar I am using reliance prepaid connection from last 2, 3 years. But now I feel some problem in signal like in metro and my friends having vodafone connection so wants to change my reliance number into vodafone so I requested for this they send me portal number rd817451 {17/10/2011} and I give my ID and this portal number to shop keeper and he done his work but my number not change in vodafone shopkeeper told to talk with customer care and I try from last 5, 6 days when they connected and I told about my problem they always told that system is down please call after some time and I call again they talk same please call later last date of portal number was 01 Nov 2011 but still they are not responding so I request please help me
dear sir
recently i i gt connection of reliance broad band of 300kbps combo plan ..from the first day i facing slow speed connection problem .. i call so many time to customer care bt .. they r nt ready to listen my complaints. they always say that .. we resolve u r prb .. n close complaints .. i m very much frosted with that connection .
from the first day of connection .. reliance people cheat me .. sale executicve told me that u gt download speed of 50kb/s thn installation engeeneetr told me 40 kb/s n nw customer care says u get only dn speed 25 kb/s the reliance people like that cheat me .. n nw i m getting down load speed of 7kb/s ...
.. sir i m requesting u to plz do sumthing or gv me sum solution from reliance .. n what i doin this case /.
regards
k.balaji raja
chennai
[protected]
recently i i gt connection of reliance broad band of 300kbps combo plan ..from the first day i facing slow speed connection problem .. i call so many time to customer care bt .. they r nt ready to listen my complaints. they always say that .. we resolve u r prb .. n close complaints .. i m very much frosted with that connection .
from the first day of connection .. reliance people cheat me .. sale executicve told me that u gt download speed of 50kb/s thn installation engeeneetr told me 40 kb/s n nw customer care says u get only dn speed 25 kb/s the reliance people like that cheat me .. n nw i m getting down load speed of 7kb/s ...
.. sir i m requesting u to plz do sumthing or gv me sum solution from reliance .. n what i doin this case /.
regards
k.balaji raja
chennai
[protected]
Dear Sir/Madam
I have done a recharge of Rs.197 which includes 520 min free to any other mobile on 5-9-13. Today its showing that minutes are utilised as well as my balance of Rs.33 got deducted. I always carry the pack for 30 days. I do not use my cell much. So it is not possible to get it utilised in just 4 days. If this way they would deduct the balance, then the normal college going student will have to spend all his pocket money making recharge . I have complained many times in customer care but no action has been taken regarding this. I will be thankful to you if my problem get resolve as soon as possible.
Mobile No. [protected]
I have done a recharge of Rs.197 which includes 520 min free to any other mobile on 5-9-13. Today its showing that minutes are utilised as well as my balance of Rs.33 got deducted. I always carry the pack for 30 days. I do not use my cell much. So it is not possible to get it utilised in just 4 days. If this way they would deduct the balance, then the normal college going student will have to spend all his pocket money making recharge . I have complained many times in customer care but no action has been taken regarding this. I will be thankful to you if my problem get resolve as soon as possible.
Mobile No. [protected]
addtional balance issue
sir,i have recharged my number of 70ruppe voucher, n rule of scheme i will get 100 rupee. but i did not get 100 rupee. only 63 rupee.
please solve out my problem as soon as.
thanks
by-
mukesh
mob no- [protected].
Deactivate sms pack
My cell number is [protected].Plz check it, if any sms pack activate in this number.
Plz immediately deactivate it.
Thank u
Regard
Aakash
what is the problem with this number 6048 6310 9460 6046
Everytime we received reward point we couldn't collect itI want the 3g internet plan but give me a message pack
sir yesterday I am recharging the number [protected] Rs. 45 3g Internet pack for 7 days. But company gives me sms pack. It is no use to me please help me sir company cant receive my call and not give better answer for this.losing credits
I am loosing my credit balance for every recharge that i make and no solution is given by the company customer careCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
sir
i am having a complaint against one reliance customer those numer is [protected], who call me yesterday 13/10/2011 at evening around 9.00pm and he usees abuse language, he call me 2 and more times and uses very abuse language, today morning i call him but he was switch off, so m please do something agaist this, Otherwise i have to compliant in Cyber cell
otherwise please mail me, how i can complaint those customer in reliance
with regards
anoop
[protected]@gmail.com