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[Resolved]  Reliance Communications — gprs problem

Dear sir

i using your samrt gsm sim.i have to GPRS recharge with 303 Rs.Recharge Date 03.01.2009
but right now my mobile r not cunect to internet, i vewing only i message :eror, eror, eror, eror, eror, er
i have to call reliance samrt gsm customer care but ther r not activity my problem(they r Rahul)
kindly request plz quick solve my problem.
My Mob. No.[protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  19 CommentsShareTweet

Comments

Dear Sir,
Hello I am Rupesh from Midnapore town (WB).
I have a Reliance Smart connection (No.[protected]). Last Saturday (25the October) I have recharged my mobile with Rs. 303/- easy recharge for Internet access. That day I got the GPRS setting for my Mobile (Sony Ericsson S500i) from Reliance Smart service against 5.some rupees. But it was not working. When I am going to access Internet from my mobile, it gives an error message “Connection failure. Check settings. If problem persists, please contact your operator for support”. After that several times I have contacted with reliance customer care executive. 4/5 times I got settings for my mobile. But still the problem persists. Then 28th October again I have complained for my problem. My complain no. is 78908338. But till now I have not the remedy against my problem. My Rs. 303 /- gone. I have never seen this type of worst communication service & customer care service. Please help me.
Call forwardin and call diwertiong problem
Dear All,

I am using gsm sim.i have to activate GPRS in my mobile Sony Ericson W810i my complain No[protected] i had already spoken to your customer care they are saying that your handset does not support the setting you require Pls contact Cusstomer Care.

Kindly clear the issues at the earliest


Regards
Vinod

[protected]
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Hello, on 26 jan 2009 i bought new gsm card.but i a not able to start gprs. i send message to 55100 as all but they say ur handset not supported.so i called customer care and they told me that i will not be able to start gprs on my sony w810i phone.is it like that.i dont think so because i run other operator gprs through same mobile. please help me regarding it. my mobile number is [protected]
Dear All,

I am using gsm sim.i have to activate GPRS in my mobile Sony Ericson k790i my complain No[protected] i had already spoken to your customer care they are saying that your handset does not support the setting you require Pls contact Cusstomer Care.

Kindly clear the issues at the earliest


Regards
Arun

[protected]
Dear All,

I am using gsm sim.i have to activate GPRS in my mobile Nokia 3230 i had already spoken to your customer care they are always say that Pls. Restart ur mobile. but when i want to try to connect it says "Gprs not connected when a call is connected"

Kindly clear the issues at the earliest


Regards
Ankit
Dear guys,
I am using Reliance GSM sim i was not able to activate GPRS so i called Reliance Call Center but No body has help me.
I have to activate GPRS in my mobile Nokia 5130 expresmusic

Mobile no is--[protected]

I want to know
(1) What is internet browsing charge?
(2)I want to know about all schemes?


I will wait your positive response?

Regards
Aslam
I using mobile NOKIA 5130 Xpressmusic and your samrt gsm sim. I have to recharge with Rs.45 in April-2009 with want GPRS setting, but till date not received any setting in my mobile & not connect to internet, I viewing only one message :eror, eror, eror, eror, eror,
I have many time call to reliance samrt GMS Customer Care but they are not listen my problem seriously & msg recived i.e. your handset information not present in Database.
I have also Airtel no. & airtel GPRS frequently run the same mobile i.e. NOKIA 5130 Xpressmusic model.
I fully hope that India’s renowned organization “Reliance” quick solve my problem.
My Mob. No.[protected]
[protected]
sir i have nokia 5130 xpress music set with reliance gsm sim. sir please sent setting of gprs as soon as possible and different rates of gprs tarrief.
Dear sir i have purchased a Reliance GSM sim 20 days back. Now i want to activate GPRS. I have no handset at all.Before i purchase a handset i cheked the status of hte simcard with various handsets like Nokia e 51, nokia 5200 nokia3110i samsung sghi200 and so on.After all these efforts i got the message every time that Dear custemer your handset informatiion not present in data base. My gsm mobile no is [protected].My present no is [protected]
hey the same problem is mine.from last four days m waiting for the gprs setting which was confirmed by the gprs department lady khushboo she told me yesterday in fraction of seconds i will get my settings online and hell i didnt got my settings for Sony k810i aur yaar uske baadse to mera call bhi nahi lag raha customer care par aur m unable to recieve any sms from any network reliance is at its worst stage . . .
I am using nokia 5130, and a reliance gsm sim, When i send All to 55100, i was given the configuration settings but my handset doesn't seemed to support it ... what do i have to do to enjoy internet on my phone... Do i have to update the software... Please help
I am using nokia 5130, Xpressmusic and a reliance gsm sim, When i send All to 55100, i was given the configuration settings but no setting on my mobile i complained custumer care but not responsed. my mob no [protected]

I fully hope that India’s renowned organization “Reliance” quick solve my problem,
I will wait your positive response?
regard
Md salahuddin ayubi
sir
i am user of nokia 3230 & uses Reliance Gsm sim card
i want to gprs settings of this phone.
i call in your customer care at 3 or 4 time but they dont provide settings of this phone & send onelygeneral settings so sir pls send me correct gprs settings me
mo no-[protected]
Dear All,

I am using gsm sim.i have to activate GPRS in my mobile LG KP500 i had already spoken to your customer care they are saying that your handset does not support the setting you require Pls contact Cusstomer Care.

Kindly clear the issues at the earliest


Regards
Ramesh

[protected]
my mobile handset is LG KP500
i am not able to access GPRS service through reliance GSM.
the service settings are not configured for this model>????????why??????
Dear Sir,

i am using reliance GSM sim..my outgoing messages did not sent..incoming msg received but outgoing msg diid not sent it..
my mob no is :[protected]..please provide me details for this matter and help me at the earliest.

kindly do the needful.

shahin
ear sir

i using your samrt gsm sim.i have to GPRS recharge with 99 Rs.Recharge Date 01.03.2011
but right now my mobile r not cunect to internet, i vewing only i message :eror, eror, eror, eror, eror, er
i have to call reliance samrt gsm customer care but ther r not activity my problem(they r kamlesh)
kindly request plz quick solve my problem.
My Mob. No.[protected]
dear sir,
i brought sony xperia tipo model. it says your handset does not support gprs settings with 99 recharge dated 9.10.2012 . please help to resolve the problem of gprs settings on my mobile no [protected].
thanks
v sri ram phani
hyderabad

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