Reliance Communications — Refund not given

My Subscriber ID no.[protected]

I had booked for an Internet Broadband Connection from Reliance Communication on the 18th of March 09 and issued a cheque from HDFC bank Bangalore No. 668877 dt. 18-3-09 for Rs. 2977.00 drawn in favour of Reliance Communication as installation charges to their representative Mr. Solomon (Mo. No. [protected]).
Their technicians came with their instruments two days later but found that there was very little signal in my area (R.T. Nagar Bangalore). They said I would get a refund but when ever I called their call center in Mumbai No[protected], they said they will pass on my call to the concerned department which will call me within 24 hrs. I have called above no. 3-4 times and I got the same answer but up till now I have not received any call from them, and they refused to give me a complaint no. with the explanation that I am not yet registered as a customer. My account is still pending. Therefore I have no clue as to when I will receive my refund from them.

I request you to take any action against this way of dealing with customers at your earliest.

Thanking you.

Sincerely,
Sonia Barbara Pietri Scheel
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dear sir,
i m the reliance WLL customer with postpaid connection since 2005 .but on date[protected] i t/f my pospaid connection to prepaid . from the acknowledgement the details are mentioned below
MDN : [protected] RSN : RLGIW[protected] .so the matter is that i have my refund Rs. 700 /-
with co.but still after 6 mth this refund is not yet given . so pls .take some action and help me regarding my refund.
thanking you
I know lot of my freinds, who`s money is not refunded by Reliance communications inspite of repeated reminders and valid reciepts.It is a sorry state for such a big company.

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