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[Resolved]  Reliance Communications — setting up caller tune without being asked for

My name is Payal Jain and i have a reliance connection.My number is [protected].My complaint is that this company unnecessarily puts up a caller tune on my number even if i have not asked and then deducts the money from my account. this has happened with me twice and whenevr i call up the customer care they only give me a complaint number n nothing else..those people are of no help except for giving another complaint number..i just want a so;ution to this as i have complained many times there also but they are not removing the caller tune and regularly deducting the money from my account..
Complaint marked as Resolved 2020-08-13 23:41:11
Complaint comments  4 CommentsShare0Tweet0

Comments

Hi,

I have just purchased Reliance Data Card Model EC 325 on Sunday, 25th May, 2008. Along with the purchase of datacard I was informed that it will be activeted as soon as my address verification process is completed, further more I was assured that it will not take more than 2 working days in activation of my data card. Address verification is completed yesterday noon before 12:00P.M.

It's already 3rd working day, my father has visited the Reliance Web World at Bhavnagar, Gujarat where he did not get any positive response. One of my friend has purchased 2 Reliance phones last week but one of them is still not activated.

This all incidents are pointing to a very poor service to of Reliance Communication at Bhavnagar Center Reliance Web World and hense resulting in poor customer satisfaction.

My number for data card is [protected].
My friend's mobile number that is not activated is [protected].
Both this number are not activated and no good reason is issued for the delay.

We had choosen Reliance for it's good quality, good customer services and quick responses. Now seems like scenario with so many customers for Reliance Communication has changed and seems like Reliance Communication is not able to provide good customer satisfaction.
my sim card no. is [protected].
i deposit 69 rs. to retailer for decrease call rate (10 paise per minute) but he says me that "i send a message for your recharge but by company mistake your balance not recharged" hense i want to say that please if there is company mistake then please recharge my balance.
i want to set caller tune of sonu nigam album song MERE SHIVA NA from YAAD
pls set this as soon as possible to my number [protected]
i want to set caller MERE SHIVA NA from YAAD (SONU NIGAM) tune in my mobile number [protected]

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    Customer satisfaction rating
    66%
    Complaints
    18512
    Pending
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    Resolved
    11538
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709