Reliance Communications — Activation of CBRT services

The CRBT services on my mobile no [protected] has been activated without my concern which i have deactivated on 03.11.2009 when i came to know from one caller that caller tune has been set on my mobile. I call customer care and Immediately unsubsribed the services and got confirmation SMS at 6:50 PM and again at 8:34 PM (Refund of amount still pending). Again on 04.11.09 at 2:09PM i got an SMS that CRBT services has been renewed for a period of 30 days. When i contact customer care executive he informed me that i have requested for the renewal and informed me that they have the record.This is entirely a bogus record as i have not requested for any such services.I am using this number since more than 36 months and have never use any such services.

Through this complain i want Reliance top authority should stop such type of activities in their organisation. I know reliance is such a large organisation that they can produce any documents for the evidence.

I do not know till date how nuch money they have paid free to reliance.

Strict action against the responsible executive may be initiated to stop such type of froud( I am using froud word as all these happens without my concern).
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

they r doing as they wish.whenever we topup, they deduct the entire amount without our knowledge.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information