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[Resolved]  Reliance Communications — inappropriate connection status

sir,

i am a reliance gsm customer with the sim no. [protected] from bengal,durgapur.i have been a regular user of the plan 496/- and later 497/- however of late since the reliance gsm industries have outdated such services i was forced to switch onto the 650/- std calling card facility. since i am an engineering student and do project works in groups for open source softwares i need to contact different people for help and discussions and owing to the situation more or less evryone in the group has a reliance gsm connection.however it is really sad to point out that the RELIANCE INDUSTRIES HAVE BECOME ADEPT WITH EVERY PASSING DAY ON HOW TO ROB WELL THEIR CUSTOMERS.as per the scheme i am supposed to avail free std calling to any reliance gsm no across india from 11 pm to 6 am but i am unable to connect any single call not before 3 am and still the connection is worst than ever with line problems and frequently getting disconnected. i had in person gone to durgapur reliance distribution center in fuljhore,durgapur twice to give the same complain one on 4th and another on 6th. i even lodged a complaint at 58200(siliguri customer care) but the person /operators are a vehement cheat telling you all the lies that your connection has been verified and that your complaint has been addressed so please try out tonight ! however till date fron 2nd november(the day i recharged) my problem has not been addressed. the 58200 no is always busy and many a times even lucikly when you manage to get a call the operators do not care to pick up and give you a hear.outraged by this DOUBLE PRACTISES IN RELIANCE COUPLED WITH THEIR FILTHY AND INEFFICIENT SERVICES I CAN WISH NOTHING BUT PURE ILLWILL TO THE RELIANCE BROTHERS AND THEIR INDUSTRY. I HOPE TO OBTAIN A JUSTICE ON THE MENTIONED ISSUE SINCE IT IS HIGHLY INCOMPATIBLE FOR ANY LIVING MACHINE ON EARTH TO GO AGAINST THE NATURES OF LAW AND KEEP AWAKE ALL NIGHT(NOCTURNAL) AFTER ALL THE DAYS WORK TO PLAY THE FOOL AND KEEP HEARING "THIS ROUTE IS BUSY PLEASE TRY AGAIN LATER" AND SADLY THE LATER NEVER OCCURS.

regards,
miss koyel banerjee
durgapur,west-bengal
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Aug 14, 2020
Complaint marked as Resolved 
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    Reliance Communications
    Customer Care Service
    Customer satisfaction rating
    57%
    Complaints
    22690
    Pending
    1030
    Resolved
    11938
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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