Reliance Communications — customer care officer abouse and says you are U.P.Bhya and Fool

Dear sir,
I would like to inform you that I registered a complain to reliance customer care regarding network problem complain no.[protected] , after that I registered a complain no 11504702 Reliance customer care officer says your problem solved before 6 P.M, When my problem not short out after that once again I call 10:15 P.M. to customer care center I talk with Mr.Jeetu Thomas .Mr,Jeetu Thomas was saying this problem solved 11:30 P.M. but when I saw the problem is same after that Once again I call customer care center time 01:20 on date 13/Dec/2009 My phone received customer care officer Mr. Anand Surbhay I share my problem with Mr .Anand Surbhay after that Mr.Anand Surbhay angry and he use lot of abouse word to me and he says You are U.P.Bhaya and you are very fool person once again he abused me and disconnect the phone. After that once again I call customer care centre for Mr.Anil surbhay complain Customer care immediately disconnects my phone.

Sir,I request you kindly Take necessary action and inform to me.