Reliance Communications — Conversion of Prepaid Landline No. to Postpaid Landline No.
I have a landline no.[protected] of Reliance Communication which was taken in the year 2004 as a postpaid connection in my husband's name Mr. Kanhaiya S. Jha from Virar (W) reliance web world. After that without intimating us the no. was converted to prepaid no. in the year 2007. We continously visited the Reliance Web world to convert it to the Postpaid Connection but our request was not taken.
Regarding, the same now when I went to Reliance Web World, Virar (w),They took the request along with the valid documents for Converstion of Prepaid No. to Postpaid No. The request was given on 23rd Nov.2009. and it was told that it will be done in 3 - 4 working days.
But as on today(18/12/2009), nothing has been done. I made a complain in Reliance customer care on 3 rd Dec.2009. with complain No.[protected].
So tell me being one of the biggest communication network,is this the service they provide.
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