Reliance Communications — Dead Wireless phone Instrument with no response from Reliance | |||
Hi, I am a consumer of Reliance Communications holding Wireless Land line phone. For the past three weeks, the instrument is dead. Despite numerous attempts, I could not get through to call center agent for complaint and was forced to visit reliance outlet to register Complaint. On receiving the complaint, i was told that Engineer from Reliance Comm. would visit in 4 working days and either repair or replace the instrument. It has been over a week now and no one has turned up yet and i simply could not track status of complaint. I am seriously thinking of terminating the connection and switching to other provider. In case anyone knows number to get pass through reliance comm. call agent then pl do let me know. Regards, Was this information helpful? | |||
 6 Comments | |||
Comments
Reliance Communications — Phone Line Dead
My Telephone is not working since 5th July 2012... Till date I havent received any update from Reliance Team. They only say that "We had already escalated the issue to our concerned team who will look into the matter and resolve it on priority"Not sure what is the issue and Reliance seems to be the most un-reliable service provider
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
Hi,
Requesting you to give me contact number (other than Customer care help line), so that i can share above details.
Regards,
Requesting you to give me contact number (other than Customer care help line), so that i can share above details.
Regards,
this is the worst customer care i have experienced, Struggling for past 2 weeks to know status of my complaint and yet i am no where.
My Landline phone [protected] is dead from past 4 weeks.
this is more then 10 year old connection.
Last Wednesday I got the call from your side and the lady commit to send somebody in 24 hour but no one come.
after several complaint nobody comes to repair the Phone.
We call to call centre, mail the complaints. but no solution.
Is there any human in rcom or you all are pig.
this is more then 10 year old connection.
Last Wednesday I got the call from your side and the lady commit to send somebody in 24 hour but no one come.
after several complaint nobody comes to repair the Phone.
We call to call centre, mail the complaints. but no solution.
Is there any human in rcom or you all are pig.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Communication — Phone line dead complaints
i have made so many complaints to reliance communication regarding my phone and broadband dead. but nobody shows up. i have a paid 6month tariff in advance and i m not able to use the services as the lines are dead. please do needful