Reliance Communications — Deduction of charges for VAS without my notice | |||||
I am a reliance coustmer. Reliance activate USSD VAS services without my information. The charges Rs. 3.00 or even Rs.10 on every 4-5 days and last it deducted on 26 June 2013 at 5:18 p.m . Every time i have to call the costumer care ask them for refunding them they always say that mam u will not disturbed by this again but today it happens twice.. i am fed up with this service . Even their views are different for this scheme. And they even donot treat well on phone. Was this information helpful? | |||||
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Reliance Communication — charged for vas without my activation
i received an sms on my no [protected] telling me"thank u 4 subscribing malika bedroom tips and that i'll b charged rs7/week for it. i tried for creating a service request at http://myservices.relianceada.com but was unable to enter the deduction date . the amount was deducted on 19/8/2011 most probably.Reliance — For Deduction of charges
I have request you to for the unauthorized deduction of charges.I have use the reliance GSM Sim for the internet.I have not use it for the communication.I have check my balance.my balance is Rs.1 but my balance is Rs.84.I have not activate any service or use this Sim for other purpose.So, I request you to for the solve my problem and credit my balance.Your's faithfully,
Vijay Kumar
mobile no.([protected])
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
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Reliance Communication — DEDUCTION AMOUNT WITHOUT MY NOTICE
Dear SirMy name is Sofia Khan I have activated reliance mobile since last 3 month with proper document. And from day beginning I am observing that deduction of amount in very fast way , initial stage I could not understand what is going in our mobile . when I was complained you call center they reply un satisfactory . for example yesterday 50/ activated of mobile that in very fast way deduction has been done and our balance is come down zero even hardly I was utilized call through my mobile 10 -15 rupees. Reply has been received from complaint office that 3 service activated. Actually I was never activated any service accept incoming call and outgoing call. This thing happening since from beginning of our mobile activated.
In view of above and connection I shall totally up-set with your service . Without my activation/ notice ,Amount has been deduction going on since day one . Please stopped the activation all accepts incoming/out-going call. And also incurred all the deducted amount from since day one within three days otherwise we shall bound to take a legal action against you and also we are going to TRI for same
I hope you shall under stand our problem and incurred all the deducted amount in our account .we need assurance from you without my notice in future this type activities shall be not happened at your end
SOFIA KHAN
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