Reliance Communications — Fb and whatsapp plan not working | |||
I had activated reliance gsm unlimited whatsapp and facebook plan of Rs.16 by dialing *777*16# and after activating still when using fb and whatsapp my balance is deducted and after using m.facebook.com also.. my balace got deducted.. then i called cust care bt he talked to me badly and disconnected my call tht i dont know why i called for and also blocked my call to cc..nw i also unable to call them and my balance is still deducting.. So please help in this and kindly solve my problem..they already deducted the balance for plan and still deducting balance for using services.. Please kindly take an action concerning this. My phone number is: [protected]. Was this information helpful? | |||
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Comments
i'm also facing the same problem. I have message ACT WA to 53739 and 16 rupees deduct from my balance but i can't able to use whats app free every time i have activate packet data my balance deduct. What the f...
Same problem here.
Regular deduction in balance on use of 'Whatsapp' pack, given that the site does not mention any additional charges.
This is clear cut case of misleading the consumers.
Hoping to get my issues resolved soon and the refund of the balance so deducted, otherwise a Consumer Court is not a bad option either. I might get compensation too! Probably that will deter you.
- [protected].
Regular deduction in balance on use of 'Whatsapp' pack, given that the site does not mention any additional charges.
This is clear cut case of misleading the consumers.
Hoping to get my issues resolved soon and the refund of the balance so deducted, otherwise a Consumer Court is not a bad option either. I might get compensation too! Probably that will deter you.
- [protected].
i am also facing the same problem. the customer care executives are so stupid they dont even have manners how to talk to customers.
Sir,
I had activated whats app plan of 16 rps on f my numbers.
and the balance is deducting on using whats app.
i really doubt what type of services you give.
the customer care executives some of them don`t really know about the plan only and some just give irresponsible explanations.
16 rps have been already deducted from the phone and extra balance is deducting on using whats app.
no resolution is been given by any of the executive.
i might lodge a legal complaint against reliance communication for distracting the customers with irrelevant offer.
If the company did not look into the matter seriously.
My no. is [protected]
I had activated whats app plan of 16 rps on f my numbers.
and the balance is deducting on using whats app.
i really doubt what type of services you give.
the customer care executives some of them don`t really know about the plan only and some just give irresponsible explanations.
16 rps have been already deducted from the phone and extra balance is deducting on using whats app.
no resolution is been given by any of the executive.
i might lodge a legal complaint against reliance communication for distracting the customers with irrelevant offer.
If the company did not look into the matter seriously.
My no. is [protected]
Regular deduction in balance on use of 'Whatsapp' pack,
Hope to get my issue resolve soon and the refund of the balance so deducted, otherwise a Consumer Court is not a bad option either.
As i have seen the customer feedback and my personal experience is that your customer service is worst only .
My number is [protected].
Hope to get my issue resolve soon and the refund of the balance so deducted, otherwise a Consumer Court is not a bad option either.
As i have seen the customer feedback and my personal experience is that your customer service is worst only .
My number is [protected].
Hi Team,
Seems like there is a problem with your Whatsapp and FB packs. The pack gets auto renewed without fail but the pack DOES NOT work. The balance gets deducted even if the pack is activated. I had tried deactivating my whtsapp pack. But even that did not happen.
I had sent a message dact WA to 53739 on 4th Apr 2013 and I did get a response saying that the pack has been deactivated. But my whts app pack got auto renewed on 5th May 2013 and 3rd June 2013.
Please look into this.
Thanks,
Devaki
[protected]
Seems like there is a problem with your Whatsapp and FB packs. The pack gets auto renewed without fail but the pack DOES NOT work. The balance gets deducted even if the pack is activated. I had tried deactivating my whtsapp pack. But even that did not happen.
I had sent a message dact WA to 53739 on 4th Apr 2013 and I did get a response saying that the pack has been deactivated. But my whts app pack got auto renewed on 5th May 2013 and 3rd June 2013.
Please look into this.
Thanks,
Devaki
[protected]
I am facing the same issue my Whatsapp plan worked for one month but after auto renewal my balance is deducting regularly. I tried a lot to file a complaint but your customer care didn't respond. I tried to disconnect the plan but it is not getting disconnected. I didn't imagine that Reliance can be such a big cheater.
If you want me to continue reliance than contact me @[protected] or I will file a legal complaint against reliance.
If you want me to continue reliance than contact me @[protected] or I will file a legal complaint against reliance.
the same problem is this me also..I have activated the whatsapp plan for my reliance mobile and since when i use to open it my balance is deducted from my main account..pls help me for this issue and activate the whatsapp as soon as possible..
My mobile is:[protected]
My mobile is:[protected]
Hi,
i have been trying to stop this disgusting whataspp pack of 16 rupees from 4 months now and i guess reliance have turned a deaf ear to all my complaints to the customer support .
Please stop this pack it is causing so much of irritation as i need to call up customer care every month and still it dosen't get de-activated also every month i am loosing my money .
Will some respond to this problem please?
Mobile number :[protected]
i have been trying to stop this disgusting whataspp pack of 16 rupees from 4 months now and i guess reliance have turned a deaf ear to all my complaints to the customer support .
Please stop this pack it is causing so much of irritation as i need to call up customer care every month and still it dosen't get de-activated also every month i am loosing my money .
Will some respond to this problem please?
Mobile number :[protected]
un authoriesed balance cut
RELIENCE GSM SIM CARD BY UNATHURIESED BALANCE CUT WITHOUT ANY RESION.FROM 26.10.13 TO 27.10.13Block my Mobile No. 8882205056
i want my prepaid mobile number to be blocked immidiately as soon as possible . My prepaid mobile number is [protected]VAS Tech zone SMS
Dear Sir, Today ( 08.03.2014) morning I got a SMS For ( Amount Charged For VAS Techzone SMS S Rs.5.00. Current Main Balance Rs 18.39 ). Please Deactive VAS PackInternet stopped working
Every time coming Internet stopped working, problems arised, why and what all these?Change from cdma number to gsm number
Reliance has closes my cdma number and told me to take 4g simthe message from reliance which i got was
"CDMA closes soon.Get free 4g sim now" it was unclear about anything now i have my cdma phone but my sim is converted to gsm due to reliance miscommunication. I want my cdma sim back.
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but when i used the FB (for 4-5 messaging only )they deduct Rs. 33 from my balance i called customer care they sais that they will refund the over deduct balance. but after 5-7 day i am calling to them but all knows 99.99 % their systems are not working due to technical up-gradation