[Resolved]  Reliance Communications — Legal notices after termination of service

Address:

Karnataka

Dear sir/madam,

I had a reliance netconnect datacard postpaid connection and got it converted to pre paid after making the outstanding amount on pro- rata basis on 04/05/2011. The amount included was outstanding amount till 04/05/2011 plus one week extra charges as terminating the services would take no less than 3 wroking days. As expected the services were discontinued within one week after the termination request. But unfortunately I continued to get non payment notifications every month and when I checked with reliance executive where I paid the amount and placed termination request told me to ignore the notifications. But recently, one week ago I received legal notice threating me with civil / criminal cases against me if I do not pay the amount. I again went to reliance outlet and spoke to the person concerned and explained the whole story again and produced the bills I paid. Also I spoke to the person whose name listed in the legal notice and asked him to speak to the reliance executive in the outlet where I paid the amount then and there only. Now they say, the account is actually terminated on 15th of june as against to the 11/05/2011. But the services were suspended within one week of termination request. They want me to pay the charges for one month for which I have not availed any of the services from reliance and are threating me with civil / criminal cases. I am also attaching the copy of the receipt I received on 04/05/2011.
Please do the needful. I can be contacted on +91 [protected].
Regards
Gopi Beeram