[Resolved]  Reliance Communications — Cheating

i am being charged un-necessary charge every month by Reliance Telecommunications. They charge me every month in the name of VALUE ADDED SERVICES even though i dont use any. and if i dont pay my bill at time they disconnect my phone. This is serious case of harressment. please look forward to this

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Misguide Message from the reliance gsm operators...our mobile no [protected] date 16/03/2013
time 5.27 p.m
we have got a msg from the reliance that recharge 35 and ur offer is 1p/6sec for reliance to reliance...so immediately after seeing the offer we have recharged with rc 35...but after recharging we have got a msg rc done with 35 and ur offer is 1/2sec and even for reliance to reliance also the charge is 1p/2sec...so when we complained to the customer care...he dint take our complaint he was so rash to us...the time we called customer care is 10.23 p.m. so our complaint has not been take over by the customer care service...i hope u rectify our problem by solving the issue...
Thanking You,
k.krupakar,
mobile no.[protected]

I was offered a POST paid plan with unlimited 3G data in Rs 990 but they actually activated a different plan and now telling there is no such plan they have taken Rs 1850 as security deposit.

i want my money back with interest and teach them a lesson

Dear Sir/Madam,
I recharged my prepaid mobile (No [protected]) on 14/8/14 with Rs. 123 for 1GB 3G data and Rs.50 for main. After recharging I got a SMS for 600 MB data balance. But when I connected it with NET, within one second all my 3G and main balance vanished. Now it is showing zero balance, I unable to use even 1 MB data. one can not believe, that this is happening second time with me and I am recharging again and again like a foolish. My humble request to you that kindly consider this letter as a letter for permanent disconnection and disconnect my mobile connection, I can not think to recharge it again in future.
Thanking You.
Banku Bihari Shaw, BSF Senior Secondary School, Umpling, Shillong, Meghalaya,
Mobile No: [protected].

No comment

Reliance was a reputed and prestigious company, but now it is losing its glory, established by the great father Dhiru Bhai Ambani.

For Reliance Netconnect datacard [protected] which has data balance of 13.35 GB, I made a recharge payment of Rs 255 for 1 GB at 7 pm this evening through your website. I got an SMS confirmation as well as one through a phone call to my credit card company Standard Chartered that Rs 255 was debited from my card and the payment to Reliance Comm was successful. Since I did not receive a payment receipt from Reliance, I called up your office to check and came to know that my balance was still 13.35 GB which was the same as before I recharged my account for 1 GB. I spoke to Soasis who informed that Reliance did not receive my payment of Rs 255. I asked him how this could be as my card was debited the said amount and my card company also confirmed payment. He told me to wait for 24 hours as the recharge would reflect at Reliance's end by then. I told him I could not wait till tomorrow as today (Jan 26) was the expiry date of my current recharge of 45 GB and if the new recharge of 1 GB did not reflect in my account today, I would lose the existing data 13.35 GB as it would not be carried forward and also I would lose the Rs 255 which I paid for the new recharge. Soasis was not able to help and I asked for a supervisor. He placed me on hold, came back and told me again to wait till tomorrow. I asked for a supervisor again for which he placed me on hold for another 3 minutes and then disconnected the call. I was on call for 18 minutes and got no assistance.

What am I to do now? I have lost 13.35 GB of data plus Rs 255! It is three days since I raised a complaint and sent multiple mails from my ID [protected]@gmail.com however nobody has bothered to respond!

Please provide as much information as possible...
today on 16/5/2015 cheked special offers on my no on *121#it showed result as additional data offer in rs 95 2 Gb 3G data . i recharged my no [protected] but i have got only 1gb 3G data for only 7 days ..why ??? please resolve my problem...

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