[Resolved]  Reliance Communications — not recharged

Sir ,
With due respect and humble submission.I lay down few words for your kind consideration.
Sir,I had recharged two times on03/04/12 but recieced only one recharge of Rs.75 on my mobile number account [protected]
from which i recieved only one recharge through transaction number :MSPG[protected](I recieved recharge for this transaction)&MSPG[protected](this recharge was invaini.e.
not recharged to my mobile number account).

Sir, When I enquired about my failed transaction id I found that amount from my bank account has been deducted and credited to reliance communication with payment id:.

Sir,I also tried my best to resolve this problem but not get any satisfactory reply.Sir,When I tried to contact to customer care I didn't get any appreciable reply and abused by customer care executive.Sir,these type of misconduct should be tightly punished.

Therefore,I humbly request you to please help me and resolve this problem.
Early action is requested.

Yours Faithfully
Bitan Thangjam
[protected]

dnd on my mob [protected]

Hi Dilip,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Dilip,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare