[Resolved]  Reliance Communications — Unwanted VAS evolve subscription

Address:Manipur

My Reliance GSM having number [protected] is use for 3G Internet and messaging only, Reliance is charging thrice as "Amount Charged for VAS Evolve Subscription Rs:5.00" on 15 and 17 July and 2nd August 2013 respectively, which I never subscribe any VAS since my connection.

I tried STOP at 121, it response "Dear Customer, You are not Subscribed to any VAS Packs." and MYVAS at 55333, it also response as "Dear Subscriber, you have no VAS packs currently."

Please rectify the problem, I'm looking forward to your valuable consideration and quick resolve of my problem.

Mangangsana
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance — unwanted subscription

Dear Sir,

Balance decreased for unwanted subscription without informing the customer
I just want to complain that without my consent the company has deducted my balance for subscribing me to different services without my permission.this is like cheating the customers.and even the customer care is not taking the call. my number is [protected].


Thanks
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
My Reliance mobile no. is [protected]. and My name is Argendra Chauhan. My balance is deducted Rs:5.00 on 30/11/13 at 6:45pm for VAS Evolve Subscription without my any request or order. Please refund my Rs:5.00 immediately.
Amount Charged for VAS USSD Services Rs:3.00. in every single day.

Plese sir tell me what is this. I m also charges for this when I send msg STOP to 155223 then rcvd. reply -"Dear Customer, you are not subscribed to any VAS packs" please tell me reason of this.

My mobile number is: [protected] (Delhi)
PLEAE PORT ALL CANDIDATE OWN MOBILE NO IN OTHER OPERATOR RELIANC SERVICE IS VERY BAD
am mandeep singh village harikot my balance is deducted 3 rupees on dated01.11.14, 10 rupees and 15 rupees on dated 04.11.14, 3 rupees on dated 05.11.14 and 5 rupees deduct on my balance today and sms shows in my mobile VAS Evolve subscription but i have no service on my mobile Please give me my balance in my account other wise iam going to port my no
Dear reliance
Why u r spaming me, with in last 5 day u have charged Me Rs 50 for VAS . My mobile number is [protected]. I have tried to contact your customer care but they are not connecting my call, i have mailed you many times but still did not get any reply . PlEase refund my balance . stop this VAS charge . I shall be thankful to u

My Reliance GSM having number [protected] .Reliance is charging every month as "Amount Charged for VAS Evolve Subscription Rs:5.00, VAS Hungama Voice Rs:10.00, VAS ShemarooVP Rs:5.00, VAS Hungama GSM Rs:1.00", which I never subscribe any VAS since my connection.

I tried STOP at 121, it response "Dear Customer, You are not Subscribed to any VAS Packs." and MYVAS at 55333, it also response as "Dear Subscriber, you have no VAS packs currently."

Please rectify the problem, I'm looking forward to your valuable consideration and quick resolve of my problem.

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