Reliance Customer Care — outgoing calls barred

 
643 Reviews
 santosh kumar
My prepaid reliance mobile number [protected] outgoing calls are barred despite of its balance of 200 Rs. and validity upto Feb.2009 and inspite of repeated number of complaints to the customer care service my onsaid problem hasn't been sorted out.Everytime a false assurance is being made in lieu of my complain to the customer care that it will be sorted out within 24 to 72 hrs. Its been more than 5 days since I have made my first complaint and still no attention is paid towards it.I am completely fade up with customer care careless attitude .Also I would like to suggest that a complaint number must be given to the customer against a complaint registered so that further reference could be made through it.
Complaint comments  642 Comments     Updated: Share0Tweet0Share0

Comments

Reliance mobile — e- recharge

I got my phone recharged on 24th Nov 07 for Rs 501 which the shopkeeper got it done in other number without reconfirming my mobile number.I have been in contact with the shopkeeper who says he has lodged a complaint while I fail to get the customer care people till now.I tried to get the balance at that very moment but he said the server is down but be assured you will get the balance in your phone soon.It is nearly amonth and I have returned to UK but I fail to get anything.It is a shame and no one should believe the cheats while customer care does not exist.The number in which the money went is always switched off.Are the Reliance people listening?

Reliance — regarding call barring

My mobile no.is [protected]. Outgoing call has been barred since 15 days. (because of balance). e recharge has been done 3 days back. but there is no correction of call barring. Nobody is responding at customer care services. Kindly rectify the problem as early as possible.
Thanking you
reliance is the most pathetic connection i ve ever got in my entire life...i submitted my address verification on 9th of april and i was told my connection will be done within 48 hrs ...the so called reliance web world in yelahanka new town bangalore is the place from where i got my connection done...its 19th of april now i went to this disgusting web world office more than 5 times and its still not connected ...they ve told me another three more days to wait ...people who ever r interested in taking reliance connection please dont take it i swear u will be taking a step u will never regret in life... last but not the least reliance costumer care people sit only to entertain a conversation and timepass they dont take up any required steps towards the costumer's complain ...thankue
I have lost my reliance mobile ([protected]). i called my reliance number but i did not get any responce .
I want you to block my number ([protected]).
dear sir,

dear customer care excutive i ram narayan dewangan want to state the i taken a rim prepaid phone which number is [protected] on 19-04-08. and with this phone problem is that in my phone incoming call is start but out going call in not started since date of purchasing of the phone while i have sufficient balance. for that problem i have told many times to my nearest customer care center at bhilai but my problem is not solved they are taking me at a randome always.

so i request you please solve my problem as soon as possible.


thanking you
Its worst to say that reliance is cheating people... They will not listen to customer complain and the executives are very rude.
I have perchased cdma RIM [protected] on 11th may 2008.It's outgoing call stopped on 21st may 2008.I have complained on customer care but they can not solve thish problem.
pl. do it.
regards
Rajesh kumar
SIR MY MOBILE NO.[protected]. I HAVE ACTIVATED GPRS OF E-RECHARGE 303 .MY GPRS IS WELL WORKING ON PC WHEN CONNECT BY DATA CABLE BUT DONOT WORK ON MY MOBILE. I DOWNLOAD MY GPRS SETTINGS. PLEASE CHECK CONNECTION FROM YOUR OWN.PLEASE DO IMMEADIETLY.
Can u send me the GPRS setting . My mobile no. is [protected] .
Pls do me the favor.
Reliance data card no [protected]
bill yet not issued to me
so my service stoped
please give me bill
or send me the Link to print the bill via NET
my Mobile No. is [protected]
Respected Sir/Madam,

Subject:- customer care number

I want to know your customer care and toll free number for further enquiry about Reliance air card used in laptops.

your's obidiently,
Pyare lal
[protected]
Activiation of education plan 197 on mobile [protected] those not acitvate my (customer) side.
I also send a mail for de-activation to helpdesk@one.97.net.
Please de-activate education plan-197 and Posted wrong charging.
Reliance customer care for broadband is pathetic. I just want that they should be punished for their dirty manipulative behavior with customer. They took my money and docs for broadband connection they didn't turned up even after 8 days. I dont know how long i have to wait for them.

Umesh
dear sir/mam
i can't send sms to [protected], a vodafone number in Kalpakkam, Tamil nadu but i can receive sms.i gave complaint to customer care service by phone but nothing happened.i m trying to contact the customer care for 2 days continuously but can't get.
please do something fast.it's very important .
my outgoing calls have been barred due to non verification of details. but i don't understand why i can't make a call even to customer care where i can resolve my queries and the problem is because of the fault made by retailer.my phone number is [protected] and the shopkeeper's number is [protected] (mr. khurana)
please take an action as soon as possible
My mobile number is [protected].i submitted identity proof and photo one week before. it's not activated till today
hello sir,
i submitted my ID proof, and filled the form, kindly activate my [protected] number ASAP.i complainted so many times.but still no response from your side
i have submitted all my documents on time...my connection was going fine but suddenly my outgoing calls are barred..i dnt know for wat reason.. im trying customer care number but call cudnt be completed..wat is this..u cannot rely on reliance service..anytime it may ditch u
I purchased Reliance LG Mobile from Lajpat Nagar (Reliance Web World) Sales person is Pramod vide mobile # is [protected].

After two days there is no response for activating my mobile though i submitted papers and cash.

Vinod
[protected]
sir
maine LGRD3000 jiska serial no 711CYDG330530 KO 03/06/08 KO SILKY COMMUNICATION SIDDIQUI PLAZA ANISABAD PATNA SE KHARIDA. KUCH DIN BAD MOBILE PROBLEM AA GAYA TAB MAINE 17/06/08 KO ISE LG CUSTOMER CARE BORING ROAD PATNA KO DIKHAYA. WAHA BATAYA GAYA KI BATTERY KHARAB HAI BADALNA HOGA MAINE KAHA THIK HAI BADAL DIJIYE.TO WAHA KE STAF NE DO DIN BAD BULAYA MAI GAYA TO WO BOLA MERE PAS NAYA BATTERY NAHI HAI 1WEEK WAIT KIJIYE TO MAINE KAHA THIK HAI. LEKIN AAJ 1MONTH HONE KO HAI LEKIN ABHI TAK USNE MUJHE MERA MOBILE NAHI DI HAI.
RECEIPT NO - R[protected] CENTRE CODE IN018523CDM00522
MOBILE NO HAI -[protected]
KYA KRU UPAY BATAYE

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    39%
    Complaints
    22268
    Pending
    5719
    Resolved
    7247
    phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    location
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    Reliance Customer Care - outgoing calls barred