[Resolved]  Reliance Fresh — Perchased goods with item missing in it

Dear sir
with respect to ur complaint service
i had puchase 2 egg carets ( 6 each ) but at the time of billing he scan twice due to that two iems becomes three . next i complaint about this but relince refuse to commite mistake

for that do some need ful

relince fresh, model town branch, dev petrol pump .

hisar haryana 125005

Maybe your mom stole it (gasp!) :o

These are day to day problems. No monitoring from Reliance fresh top management except the big promise in front of public.
Is there any one who can comments or suggest whether there can be a PIL in court?
Time has come to attend the issue since it is now reached to the over saturation limit.
Many problems for reliance fresh are :
1. Rude behavior
2. No proper grievance cell
3. Wrong product delivery.
4. Pilferage or damage product in the store.
5. Wrong billing.
6. Extra billing.
7. Billing made but item missing.
8. Promotional product have double billing etc. etc.. many are there.

Hope like me, many are about to come out with other observations in spite of their busy and hectic schedule.

I purchased for 3000 bugs in madurai recently and gave my debit card for swiping . They have swiped it thrice and finally said its not working . So I paid Cash .Finally, I found that i have lost 9000 and am checking with reliance . They are too slow and they say it would take more than 10 days .I am in need to money urgently and suffering badly due to this . Could someone help me if there are any reasons for claiming extra money .

Recently I received an sms from reliance fresh stating that if you purchase goods worth Rs360 you shall get a reward worth Rs 200.i did a shopping of Rs 360and what i got was a cheap looking glass set which was allegedly worth Rs 200 and what shocked me was the fact that i was asked to pay 50rupees for it.How can a company make false promotions like this and fool the customers.this is quite an unprofessional behaviour and i want to make a complaint against it.

Reliance Fresh — Problem of redeeming

From Reliance Fresh Shop I was purches good from last 2 years and earned some points . During redeeme it , the Manager of the shop said that your card was locked and within 2 days all was again restore in your card . But after 15 days still it was not clear .

Consumer name - SUJIT KUMAR MUKHOPADHYAY / Mo No [protected]
Reliance One Card No. -[protected]
Place - JAMSHEDPUR
SHOP CODE - 2303

Hello All,

Today i purchased 2 Litres of Milk from Reliance fresh(24.10.09), Uttarahalli bangalore when i checked the date of expiry it showed the date of 24.10.09.
I was unable to boil the Milk, as the milk destroyed during initial boiling itself.

and i brought a Tea powder from the same when i checked the expiry date it is already crossed 3 Months from the date of expiry.

Oh God!!! Stop purchasing from Reliance fresh...Its waste of money and time to Visit Reliance fresh outlets...My comment on Reliance fresh is "It is a store house of Expired f ood items"
concerned Please help consumers...

reliance/reliance fresh — reliance fresh

sir, it not a complaint ,it;s' my sugesstions,

IF THE CUSTOMER BUY ANY PRODUCT IN RELIANCE FRESH .SUPOSE THE CUSTOMER ARE NOT ABLE TO USE THE PRODUCT,THE PRODUCT DATE WILL BE EXPRIED SO THAT TIME WHY YOU ARE NOT GET BACK THE PRODUCT AND GIVE NEW PRODUCT???????????????

IF YOU GIVE NEW PRODUCT MEANS DEFENETLY GET MORE CUSTOMERS

Reliance Fresh — Not paying proper balance

I had a bad experience from Reliance Fresh, C1/22, Janakpuri, New Delhi. I have noticed that they are not paying full balance to the customers. many times it happened to me. Today they are supposed to pay back Rs. 186. Instead of paying Rs. 6, salesmen told me that he dosnt enough change. When i argue with manager, Amit Kaushik, he says at present 'no changes' available in market and they are runnig short of 'changes' . Later, he offered me some toffins, and finally after lots of argument he was ready to pay back full balance. but i denied and didnt take back his 'donation' as he behaved like that. i feel , as a consumer, i am cheated. is there any law to prevent these kind of cheating. once we buy vegetables, later we are forced to fight to get the actual balance.

Reliance Fresh — Behaviour of your call center people

Sir,
when I requested for the permanent Reliance Fresh card, your executive

was not behaving properly.. He told many odd things inthe name of varification

For betterment of your organisation ,pls look into the matter..I am a permanent
Costomer of yours.. But your people only are giving due value to your coustomer...
Thanks..
Ashok
[protected]

Reliance Mart — extra billing

i have purchased some foos item from this mart today. when i returned home i saw that billl contains two extra real juice item which i have not purchased. i have taken two guava real juice and one litchi real juice but the bill amount contains five litchi real juice and no guava juice.
the bill contains following numbers C3054 #0079 130CT2010 S06048 R001
the time of billing is 19:05:18
the bill total amount is 1357.48, it should be 1227.48

Correct. Reliance fresh charges extra for Carry bag made of plastic which they claim is 40 micron.
Lot of customer in Gachibowli, Hyderabad reliance fresh asked for Jute/Cotton bags which can be paid bags but they refused to provide any re-usable bags.Instead, they have started charging Rs 3/bag which is cheating and unfortunately nobody cares here. It should be police complaint so that Reliance manager can be held responsible for encouraging Plastic bags.
Thanks,

Reliance Fresh at Faridabad Sector - 22, ALL DEALS & ECONOMY PRICING ON ANY COMMODITY is taken away by other small retaillers...maybe passing on some commission to the operators..but a Notmal retail buyer dosen't get any good & Advertised or Published deals...which create an OK cry otherwise coz Reliance Fresh is Actually Good with rates...Maybe A Big / Bulk Buyer...but it always helps if these guys are Smart.even for small beings.

Reliance Fresh at chandigarh sector-22, I got my temporary card a year back and I was issued a permanent card without the voucher made for the temporary card on the pretext that today there is rush the next time you can redeem. On my next visit i was told that the card is blocked and i should get in touch with customer care, which i did, they confirmed to me that i have a balance of 162.4 or near about...two days later i went back to redeem the points only to be told that they have been redeemed by me to 153 points or so. I asked for the register where i have signed with no cooperation they rang up their office who informed that my balance would be back in three days or so . Till date three months have passed but nothing has been done.

On 18/8/2012, at about 3.00p.m., I purchased articles worth Rs. 1121/- from Reliance Fresh shop located at Gurbax colony Patiala and made payment through my debit card of State Bank of Patiala . Two attempts were made to transfer the money through the teller machine by the salesman but the salesman told me that the card has not accepted for transaction.
Thereafter, the payment was made in cash and the purchase deal was over.
Later, I observed that a debit of Rs. 1121/- was made for the above said transaction from my bank account as well.
In spite of many complaints & reminders, there is no reply from Reliance

Scheme not given and label rate is differ then billing rate
Dear Reliance Fresh Organizers,
Today i purchased Scheme pack (5kg Dawat devayya Basmati rise+2kg R value Sugar+5kg. Fortune Sunlite oile) worth Rs 787 as per scheme and label at your Reliance Fresh Harvi Complex, Nr Subhash Chowk, Nr A One School, Gurukul, Ahmedabad - 380052 |
But in bill they charged 837 Rs. Also there are So difference in same tide soap rate. they give me 4 in one pack @65 but at label it is written @57.
Please do needful and give me my money back. Here i am attaching same bill.
Also no one is attending phone at your store while calling on given no.
Thanking You,
Pramod Kothari
[protected]

This company is really cheating in terms of non complacent and purely cheating behavior, I purchased goods of Rs/- 500 at ghoddod Road, Surat, Gujarat Reliance fresh outlet they debit my card twice and debited Rs/- 1000 now not doing anything to credit my access amount in to my account, Really fraudulent company no one should trust in any of their product
Rakesh Patel

everything is now cleared

I had visited Reliance frsg outlet, west mambalam, chennai yesterday and bought yippee noodles for rs 25 but the MRP was 40, I realised this offer is there as noodles were broken inside and it was wrapped by plastic cover which was fixed by a tape. today My son wanted to eat that so I opened the plastic cover & saw actually some rat has eaten the original cover and noodles inside & these people at store has nicely covered it. I felt very disgusted...I actually want to go to consumer court

Ira Dwivedi
[protected]

Reliance Fresh should be avoided even in case of emergency. Their employees are not only rude but they try to manhandle the consumer. Not only this they overcharge on the printed price of the goods. I had this experience in Sector 23 outlet of Reliance fresh in Gurgaon.

Mayank
Gurgaon