Reliance Fresh — false information

Address:

Jaipur, Rajasthan

sir,
my card no. is [protected] .. i have the membership card since 2007... sir i purchase products of more than rs 4000 from your store monthly. i generally purchase from the store which is situated at 412-418 , surya nagar, gopalpura byepass, jaipur.
i had purchase goods worth rs 1193 on 16th march 2010. from mansaravar outlet , at that time a gift scheme was running on the purchase of rs 1500. but your manager and other attendent did not tell us about this scheme , and also not displayed on the board. otherwise i will purchase goods of rs 300 more and can get the benefit of scheme.
and on 4th april also i have purchased goods worth rs 2938. from surya nagar , gupalpura outlet. at this time your manager and attendent told me that ... come tomorrow and collect your gift because you have purchased goods of more than rs 1500.
on dated 14 april 2010 i also purchase goods worth rs 218. . i asked your manager to give my previous gift item on purchase of rs 2938. but he told us .... mam sorry no scheme is running now....
i therefore request to you that plz ask your manager that why he is giving false information to customers. take necessary action in this regard...
and plz inform to me as soon as possible.
contact no.[protected]
email - meena.[protected]@gmail.com


thankyou.
yours sincierly
smt. santosh meena