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[Resolved]  Reliance Fresh Store At 18th Main Road Anna Nagar West Chennai 600040 — Malfunctioning of EFTPOS machine

With great concern, I would like to point out that I went to the Reliance Fresh shop located at the 18th Main Road Anna Nagar West Chennai on 29th Aug 2008 around 7.45 p.m., and bought goods worth Rs. 519/- I have used my credit card towards the payment and unfortunately the check-out operator has informed me that the card has been declined. They did not issue me the decline receipt as proof. Immediately, I have contacted my bank and they informed me that there is a sufficient balance in my credit card account. I have contacted the Supervisor/Manager of the shop and she was not ready to listen to my compalint. She has also challenged me and said that I can complain to anybody and disconnected my telephone connection.

In these days of cut-throat competition, this is a brazen example for discourteous service apart from tarnishing my credit history image.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

Very worst service in 18th main road Reliance. They talking in phone not listening to customers. Billing section was very poor. They take so much time and they not even putting the items in a bag and give and we need to do. very worst. Better you can have many service persons. only 2 was there when we went. take action

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    Reliance Fresh Phone
    +91 22 2278 5000
    +91 22 4017 6400
    Reliance Fresh Address
    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
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