[Resolved] Reliance Fresh Store At 18th Main Road Anna Nagar West Chennai 600040 — Malfunctioning of EFTPOS machine
With great concern, I would like to point out that I went to the Reliance Fresh shop located at the 18th Main Road Anna Nagar West Chennai on 29th Aug 2008 around 7.45 p.m., and bought goods worth Rs. 519/- I have used my credit card towards the payment and unfortunately the check-out operator has informed me that the card has been declined. They did not issue me the decline receipt as proof. Immediately, I have contacted my bank and they informed me that there is a sufficient balance in my credit card account. I have contacted the Supervisor/Manager of the shop and she was not ready to listen to my compalint. She has also challenged me and said that I can complain to anybody and disconnected my telephone connection.
In these days of cut-throat competition, this is a brazen example for discourteous service apart from tarnishing my credit history image.
Complaint marked as Resolved Aug 14, 2020