[Resolved] Reliance General Insurance - Auto — Defficiency of Services | |
Please file this case in consumer court stating the Defficiency in services and mental harrasment by reliance staff. Case is : On 4/12/09 friday , i met with an accident and on same date i intimated reliance general insurance for the same. my claim no. is [protected], after 24 hrs there is no response from their side then i decided and intimate thru mail that as there is delay from their side i am repairing my car without survey. After this mail they send me the maill (mail enclosed herewith) stating apolpgies from their side and send the surveyor contact detail for further procedure.then i met with the surveyor and submitted all the document asked by him on 07/12/09. after regular followup, till date my paper are not submitted in their claim office.(my request no. are 808166 and 813861).attached the claim bill and policy.and now they are saying they will not pay my claim. Regards, Shiv [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
Case is; on 05/05/11 my vehical( innova) registration no MH04DE4446 hit by truck noMH11Z481. at western express highway 1.15pm. at that time i immidiatly registerd my FIR NO. TAR NO.110/11 at vakola police station santacruz.i also call reliance call center & logged my claim no.[protected]. after loging claim i wait for survayer. claim department sent me sms of two survayer named (1) mr. sameer wesavkar[protected]mob. no.[protected] (2) mr.nandan bhat[protected]mob no.[protected]. i contact both person for vehical survay but both not give me response.after that i contact senior officer for survay mr. Anil solkar mob.[protected]. mr. solkar told me there is noone to survay u r vehical pls wait till monday(09/05/11) there is shortage of staff because of vacation.
If there is shortage of staff then how reliace insurence running there company by harrasing so many customers.
they vesting my two days.
who is reponsible for this.
Regards
Balu
[protected]