[Resolved]  Reliance General Insurance - Vehicle Insurance — 2nd Reminder -Denial for cashless facility

Address:

Hisar, Haryana

Dear Sir/Madam,

This is my 2nd reminder to you, i had posted my complaint yesterday morning but no action has been taken yet. The problem was:-

It is to inform you that I had purchased Hyundai i10 Era on 27th of January 2010 and that time Reliance Insurance agent convinced me for General Insurance. It was cashless and now the problem is, My car got accident, when it was parking in front of our residence on 29th-August-2010. Yesterday, I went at Hyundai Show room and ask to repair the said car. But the person was seating there, Mr. Kuldeep (Insurance Executive) Mob:[protected] said the reliance company has now ended cashless facility. But, when I purchased the said policy on 27th-January-2010, that time it was cashless, how a company can do this. When the company, make any amendment in the rules and regulations then it is effected from the current date, not for the previous customers. Mr.Kuldeep then given me, the number of Mr. Ajay Sharma (Perhaps the SM of Hisar) Mob:[protected], the way he talked to me was strange as I made a crime. I was shocked, even he was not listening to me. Now please take a stern step, so that the company should know, How to treat with the customers?

The details are as follows:-

Vehicle Name:- i10-Era (Hyundai, Hisar)
Name of Insured :- Ms. Tanu Babbar
Insurance Company-Reliance General Insurance
Agency Code-563806
Policy/Certificate no- [protected]
Cover Note No:[protected]
Period of Insurance:-27 Jan 2010, 05:44 to midnight on 26 Jan 2011
Location-Hisar(Haryana)
Vehicle Registration No.:- HR12N-4334
Chassis No:- MALAM51BLAM531851*A
Engine No:- G4HG9M948154


From:-
Mandeep
1378, Sector 13- Hisar
[protected]