[Resolved] Reliance GSM Mobile — wrongful deduction of rs 30 | |||
with refrence to above i like to bring your kind notice that on 24.05.2010 evening a sum of rs 30/- had been deducted by the system while inquiring to the toll free customercare i was informed that a packnamed nazara been activated through internet that so called pack was not activated by me nor know wtat this pack is my interaction no to customer care is [protected]on 25.04.2010 at 8.15 a m now i request you to kindly refund my amount deducted wrongly by the system as the pack is also deactivated by your officer. i have been using internet for quite some time but this type of problem is arising now a days waiting for an early refund my mobile no is [protected] in the name of satish kumar mittal my email id is [protected]@gmail.com the above message war sent by me on 25.05.2010 but the reply was computerised ,which was a matter of great regreat i once again requesting you to kindky refund the amount of rs 30/- wrongly deducted by you at the earliest it is a matter of great regreat that inspite of my repeated requests no refund has been made to me i again submit that no pack was activated by me nor any message of activatation or deactivation was received by me as per the policy it is not a question of rs 30 but also wrongful submissions by your ends that a pack was activated by me i again submit to you i have not activated any pack whatsoever nor i received any conformation from you nor i used any pacakage in question i once again request you to refund the amount at the earliest so to keep relatios better any to continue faith in your service Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
my name is rohit,
I would like to log a complaint against your service.i am using your connection from last one and half year and till now i am waiting for a good reponse.
On 14th of aug. nearly about 7.30, automatically my balance has been deducted from my account.i was trying to contact costmer care from two days but failed to do so because of busy network.finally i made a call on monday 16th aug. at 10.30 pm and got Mr. MANOJ online, he was from HARYANA.when i asked for my problem, he replied in negative and said "we are sorry, your problem has been occured due technical problem".then i asked to refund my bal. he said u must have to call within 48hrs of bal deduction.We can't be able to refund the balance."
Moreover i regretfully wants to inform you that this my third time when i am facing this problem and thats why i complaining for the bad service.check my details if you think that it is a wrong complaint.
i would like to here from you that is this the way to provide service to the old customer? is that the way the customer care executive talked with me.i want a revert call from on my issue within two days.after two day i am going to throw this SIM out and also never suggest anyone to use your service.
thanks
your faithfully
ROHIT JHA
I would like to log a complaint against your service.i am using your connection from last one and half year and till now i am waiting for a good reponse.
On 14th of aug. nearly about 7.30, automatically my balance has been deducted from my account.i was trying to contact costmer care from two days but failed to do so because of busy network.finally i made a call on monday 16th aug. at 10.30 pm and got Mr. MANOJ online, he was from HARYANA.when i asked for my problem, he replied in negative and said "we are sorry, your problem has been occured due technical problem".then i asked to refund my bal. he said u must have to call within 48hrs of bal deduction.We can't be able to refund the balance."
Moreover i regretfully wants to inform you that this my third time when i am facing this problem and thats why i complaining for the bad service.check my details if you think that it is a wrong complaint.
i would like to here from you that is this the way to provide service to the old customer? is that the way the customer care executive talked with me.i want a revert call from on my issue within two days.after two day i am going to throw this SIM out and also never suggest anyone to use your service.
thanks
your faithfully
ROHIT JHA
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance GSM Mobile — wrong deduction of amount
with refrence to above i like to bring your kind notice that on 24.05.2010 evening a sum of rs 30/- had been deducted by the systemwhile inquiring to the toll free customercare i was informed that a packnamed nazara been activated through internet that so called pack was not activated by me nor know wtat this pack is my interaction no to customer care is [protected]on 25.04.2010 at 8.15 a m now i request you to kindly refund my amount deducted wrongly by the system as the pack is also deactivated by your officer.
i have been using internet for quite some time but this type of problem is arising now a days
waiting for an early refund
my mobile no is [protected] in the name of satish kumar mittal
my email id is [protected]@gmail.com
the above message war sent by me on 25.05.2010 but the reply was computerised ,which was a matter of great regreat i once again requesting you to kindky refund the amount of rs 30/- wrongly deducted by you at the earliest