[Resolved]  Reliance GSM Smart SIM — sim replacement (at Bhubaneswar,orissa)

Dear Sir/Madam,
My maternal uncle Mr. Suresh Chandra Senapati has lost his mobile and hence the SMART simcard on 05th Feb. 2009. He also lodged a complaint in Town police station, Puri, Orissa where he is residing.
From 9th Feb. onwards I am trying to replace the sim card with another one, but all in vein.

My 1st visit to Sri Purusottam services, sahid nagar :
The reliance officials told me that Sim is not available now, you may pls. come after 2 days.

My 2nd visit to Sri Purusottam services, sahid nagar (after 5 days):
they told me that the sim profile is not complete, so i have to resubmit documents at Reliance office in Surya Nagar, Bhubaneswar.

My visit to Reliance office at Surya Nagar, Bhubaneswar[protected]:
I submit all the required documents and the officials there asked me to get the sim from sahid nagar branch as the profile is updated.

My 3rd visit to Sri Purusottam services, sahid nagar[protected] :
I told them that the profile is now updated and you can issue me a sim now, but after some investigation i was told that the profile is yet incomplete and sim card can't be issued to me. They suggest me to again contact the Surya Nagar office. The most frustating.

My 2nd visit to Reliance office at Surya Nagar, Bhubaneswar[protected]:
They enquired and asked me to get the simmcard from the Purusottam Services, sahid nagar, bhubaneswar as the misunderstanding is solved out.

My 4th visit to Sri Purusottam services, sahid nagar[protected] :
After getting assurance from the Surya Nagar office, i came to Sahid Nagar Branch to get the sim.
But to add my frustation the madam sitting there told me that Sim cards are not available now and asked me to come after 2 days.


Dear Sir/ Madam, I have no interest in keeping a Reliance smart GSM service. Only problem that i want my contacts are back which are stored in the sim which get lost.

The more concern matter is that is this the way how a major player in Indian Telecomm. sector behaves to its customers and where is professionalism in Reliance communication ?
I request the Management of Reliance Communication to stop these kind of non-sense, cruel behaviours and attitudes in cheating the customer.

Hope you to act in a much better way.

Thank you.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i suddenly having the problem of sim registration failed and showing the sim card rejected.
when i went to reliance store at sagar (madhya pradesh) they charged me 150 bugs for the replacement.
but when i contact to customer care, they concerned me that there is no charge for the replacements.
now i m at gwalior (m.p) and having problems for replacement of sim card.
now i m losing my promotional balance due to lack of blank sim cards and misguidance of company franchisees outlets. help me out b'coz i already lost my promotional balance.


my num: [protected]
regards,
bhramar pandey
gwalior.
I am mrinal kanti chatterjee. my phone number is [protected]. This month nearly 20 rupees has been deducted fro my account. But I am unable to find any valid reason for this deduction. Currently I am located in Bhubaneswar. Kindly give the customer care number in Bhubaneswar so that I can ask them the reason for this deduction. My email id is [protected]@gmail.com. Kindly do something soon.
my si no. [protected] 10 day se band hai mene kai bar requwest ki hai lekin id jama karne per bhi chalu nahi ker rahe hai pls my sim chalu karwane ka kast kare
I am Nitin Singh from Gwalior. My Phone no. is [protected]. Every month nearly 30 rupees has been deducted from my account. But I am unable to find any valid reason for this deduction. so that I can ask them the reason for this deduction. But customer care number are not response.
My sim card is out of service.customers service are very lazy. so kindly u help my problem.my number -[protected]

Please Cind Urjene Solve My Problem
PLEASE I HAVE LOT OF PROBLEM TO unwanted calls(company services), unwanted sms(companys), are coming lot of in a day, I want to "DONT DISTURBED" ed service apply of my no. [protected], AND [protected] . SO PLEASE not any company SERVICES CALL, MSG, AND ANY SERVICES FOR APPLY. BEC. I M NOT INTERESTING IN ANY. bec. i don't like, and i m lot of tension. if any unwanted calls & msg. so i think u understand my PROBLEM ANN YOU apply as soon as possible. "DON'T DISTURBED SERVICE IN MY MOB.NO. [protected] & [protected]"

my full name and address :-
pradeep kumar mali, dewas[protected], [protected], [protected], [protected]

any my other complaint

Madhya Pradesh [protected] no. enquiry department is not reply and many time call but no response, not received, and call charges due always of me
Hellow sir, i have just taken a new reliance SIM & already submitted documents 4 it. But the SIM is not running after 14 days. my number-[protected], can u help me please ????
Dear Sir,
I am Javed khan At/Po-Raj khariar, Dist-Nuapada, Orissa, My Mobile No-[protected], Sim No[protected].I use the sim last 1year(2011)My sim card is currently not of service last 45 days.I Contact near Reliance office, Bolangir, Mob No-[protected], marketing officer (A.S.M)Mr Rasmi Mob NO-[protected], Distributor office Bolangir, Mr Sanjib Mob No-[protected] & Z.S.M Mr Sohail Mob NO-[protected]. all r no reply and many time call but no response, not received my call. Then I Contact another Reliance office Bhabanipatna Mr Sanjaya Mob No-[protected] & Mr Dipak Mob no-[protected] But the SIM is not running after 45 days.I have already submitted my document three times in your relince office Bolangir & Bhabanipatna.so kindly u help me & solve my problem. My email id is [protected]@gmail.com.

Regards

Mr Javed khan
At/Po-Raj Khariar
Dist-Nuapada
Odissa, Pin-766107
email- [protected]@gmail.com.
Sir,

I have recharged GPRS119 with no:[protected] on 19.12.12. But now my balance shows "Low Balance 33.85 MB.

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