[Resolved] Reliance, Handset LG - Rd 2340 — Mob.no. [protected] is in two different customer's names.
I (kamala) had purchased Reliance Handset model no. LG -RD 2340 on27.5.06 in Kommunique shop in indira gandhi circle j.p. nagar bangalore. The mobile no. [protected] is in my name (kamala) and the validity is lifetime. (bill no.662 )
From few days when i recharge, after some time when i check my a/c it is showing -13 Rs w/o using(out going). Again i recharged for Rs.30/- after some time when i checked it is showing -11 without using outgoing calls.
So when i enquired in Reliance jayanagar they told that the mobile no.[protected] is in another customer's name Mr.srinivas malleshwaram bangalore. when i asked them how the same no. can be given to different names, he did n't give proper reply and nobody is taking care. I think when i recharge the other customer is useing andit is detecting in my a'c.
so, i request to take serious action and cancel the other customer name which is my mobile no. and refund the amt which i had recharged 2 times early as possible and oblige,
if not i will give complaint to higher ups and also i give complaint to consumer court.
early action will be highly appreciated.
Mobile no.[protected], [protected].
Add. given when i purchased the mobile- #3/16, mandharthi complex, Dayananda sagar road, 2nd floor, sarakki gate, kankapura main road, Bangalore - 560078.
Complaint marked as Resolved Aug 14, 2020
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