Reliance India Mobile Prepaid account — CRBT service charges deducted without my consent
I am holding mobile number [protected]. Today I received a SMS from reliance that your subscription to CRBT service has been renewed at Rs.30 for a period of 30 days. I raised the complaint on *333. Reliance representative was Mr. Vishal. I came to me from him that Rs.30/- was also deducted in the month of August 2009 for which I never received any information. I had not subscribed to the service.
I requested him to refund the money. According to him, money once deducted, can not be refunded. He even refuesed to give my my request number saying that it will be sent by SMS.
I don't know what to do in this matter. Kindly advise.
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