Reliance India Mobile (Prepaid) — Fake statements, poor customer service!

 
41 Reviews
India
 Dhiraj JAiswal
On 07/10/2006 i have recharged my account with 399 E-recharge, according to this tarrif, we get unlimited calling from RIM to RIm within our state, but from last night it has been charged in my account. Last night when i am talking from one of my friend, Rs.40(App.) was deducted from my balance and my free call facility was also closed. When i make the complain, then one of your customer representative says that there is a technical fault in our systems, and your promblem is sort within sixty hours and give a number saying that this is your complain no[protected]. Now the promblem is that if the fault is in your system the why should customer suffer for this. If i am already recharged with 399 voucher, then i must get the facility of free calling. And if i don't get this, its mean your company is defaulter and you have to pay for this, not the customer.
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DEAR SIR
I HAVE RECHARGE LIFE TIME PREPAID CONTION FROM 15 OCT 2006 BUT SIR MY LIFE TIME PREFPAID NOT COMPLITE AND I AM REGULAR MONTHLY BY MONTHLY RECHARGE IF NOT PRESENT TIME MY PHONE PREPAID NO NOT C OMPLITE PLEASE SIR I REQUEST TO YOU FOR MY LIFE TIME ACOUNT
My self Priyadarshi Abhishek my net connect no is [protected] . I have purched my net connect three month free offer & in the plan of Rs 400.my first bill is in the month of sep .i will give u bill details below:-

Your Current Bill Details - Previous Dues:Rs19.58; Paid:Rs0; Current Charges:Rs358.83; Total Due:Rs379; Due Date:01-SEP-07. Reliance

Second bill is
Dear Reliance Customer.this is to inform you that your bill for Rs.1285.96 is due on 1-OCT. We value your association with us.Thanks.

Third bill is

Dear Reliance Customer this is to inform you that your bill for Rs. 1285.96 is due on 1-NOV-2007. We value your association with us.Thanks.

I was promised for batter internet connection but finally distraught by customer care of Reliance. I am facing problem of wrong bill, very low speed and no attention of customer care.


please give me details of why plan is changed .please give me details why i have to pay 1285.96 .my netconnect plan is of 400.00.
Is this request for Statement of my reliance mobile no.[protected]. ( 01.10.2007 upto 06.10.2007)

my identify is DOB 02.10.1972

My address : M-21, Shiv Ganga Apartment, Sonari, Jamshedpur - 831 011
I have applied to ghange my post paid plan to convert from 99 to 450 on 21st of september.But it hasnot been done till now and I have to suffer from hugebillings.
I am suryamani nayak from bbsr I have recharge with Rs.99 but a message come in my mobile-[protected] that your balance is Rs.01 what is the problem and how can i get my balance ? please slove my problem and reply in my mail Address.
hi!

I have one quarry regarding my Reliance prepaid phone connection which no is [protected]. Actually i have lost my this phone 2 months ago and its validity is going to be over now. so i just want to know that is there any chances to get my that mobile no[protected]. for my new Reliance handset

if it is possible than please give me full detail regarding that.
The rates (tarrif) applicable for reliance mobile is very high when compared with other network providers. eg:- Inorder to reduce call rate, Airtel need Rs.65/- , validity - 1 month, airtel to other mobiles 0.50 ps/min. STD Re.1/min. Vodaphone need Rs.49/- , validity - 1 month, to other mobiles 0.50 ps/min. STD Re.1/min. Similar Plan in BSNL ( BSNL GOLD) to other mobiles 0.40 ps/min, to landphones 0.60 ps/min.While Relaince need Rs.99/- cut call rates. Moreover STD is charged about Rs.3/- (Rs. 2.99 ! ). The CDMA's issued by reliance are sub standard items when compared with that issued by Tata indicom. What a Cheat ! What a Cheat ! What a Cheat ! What a Cheat ! What a Cheat ! What a Cheat !
Very bad customer service........My number is [protected]
I am using rim for the past 3 yrs.......now a days am facing lot of problems.......ur customer care officers also not responding .I topup my account 15 Rupees ,but no balance added to my account.i called up ur customer care..they said there is negative balance in ur account -5.9 Rupees .i[censored] topup again means it will clear like that they told .after that also i topup my account, but again same think happend..like that four times continously happend to me (4*15=60 Rupees)..after two three weeks am not topup my account due to this problem..24.12.07 i topup my account 50.00Rupees..on the time i received sms as 40 balance...but i called *369 for balance they said 30 rupees only......26.12.07 i checked my account states 25.00 ruppes ...today 27.12.07 i checked its saying only 3 rupees...
what is this????? I don't know whats happeing

I called up customer care on 27.12.07 at 9.49 am
Ms.Aarthi from chennai spoke to me........
but badly....I explained all the thinks to her.but there is no respons .....very very bad customer care u have....

am explaing this ......she is saying am going to cut ur line like that...what is this?????
very bad..Is this a customer care officers u have?

Is this a correct way to talk to customers? if customer asking for quires means they have to revert & explain the facts that is why customer care ..........
3 YEARS AM USING RIM............NOW VERY WORST SURVICESSSS GOOD BYE
my name is sandeep tanwar i buy a reliance india mobile to make a call,but the service is stopped by rim to say that you have not submitted the documents. i have submitted my all documents before using the service, i have make a call to customer care they told me for documents which i have submitted earlier after that they told me to go to web world, why iam going to web world, i have submitted my all documents two time. please help me
my reliance india mobile no. is [protected] and i purchased it on 31st jan 2008 but the service of sad no. is still stopped i cannot make/receive a call. the customer care care guy told that i have not submitted the documents but i have recept of document deposited by me. c.c. guy told to go to web world, why iam going to web world while i am submitting my all documents and photograph, can any body tell me why iam using reliance india mobile. the distributor sad that i have also submitted your all documents to rim what can i do. i aware you that nobody take decission to buy reliance mobile it worlds worst service nobody responcible for rim no customer care or any executive for help. my name is sandeep tanwar resident of jhunjhunu (rajasthan) a reliance india mobile ka mara hua customer bechara
i have bought a reliance india mobile and submiteed my all document but my service is still not working i am totally fed up . i am complitetin to customer care but they have also not responcing me please solve my problem
i am amit tuteja well i am not got any call from reliance and but Customer care Execuitve told me i have got the call and i am activated services Masti joke my balance are deucation around 50rs by reliance but no body want to listen and no body want to raise complaint ...reagrding dispute balance
my connection no. [protected] of LG LSP 350 to use for internet . i think in charging configiration something wrong because charging is too much just use half hour internet charge is coming more than sixty Rs. please made it right as soon as possible.
myself kundan kumar, my reliance india mobile no. is [protected].i am residing in New Delhi, i have submitted all the document behalf this.it is verified by u too.
last month i used 97/- stv for one Re riliance plan.during this period i used Rs 56 and 201 easy recharge voucher.i used only main account value, after that in my account total bal. is 93/- right now.my validity is 13 july2008. but the rest bal. like 93/- are not usable for me.i complained ur customer care but they cant reply positively.
so, i request u that pls reply in my mail id about that.so that i use my rest of balance.otherwise i will use consumer forum...
I forget my mobile number. my mobile rsl no. is following - rlghs[protected]
dear sir,
My Name is Alex Joseph i am working in IBM India pvt ltd. my problem is my mother was missing jan 1 to still date, i request to you, this is coin box anekal no:[protected] I want this no outgoing detail in janvary 1th detail i serching one no, really i request to you


thank you your's faith fully
Alex Joseph
i am ravi kumar having reliance prepaid mobile but some others misusing.so kindly send me statement of incoming&outgoing from 17-04-09 to 15-05-09.

my reliance mobile no:[protected]
my mobile no is [protected] and iam contacting from vishakapatnam, can you pls send me my call records for the month of july 2009
Dear

I want my brother mobile incoming & outgoing no. details. his reliance cdma mobile no. is [protected].

how can its possible plz suggest

Thanks
samagra gour
[protected]
i want my call details of my past 25 days of prepaid rim. i lost some no, s which i dialled before some days. please help me bco'z i need those numbers too much.my d.o.b is 10.02.1987
my adress is :- INS Kadamba, sports office
naval base karwar
Arga(karwar) Karnataka.

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    Reliance India Mobile (Prepaid) - Fake statements, poor customer service!

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    India

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