[Resolved]  Reliance India Mobile — Wrong Balance Deduction and GPRS Problem

Address:Jaipur, Rajasthan

My name is Sumit Badaya and i am from Jaipur,Rajasthan.
My number is [protected].

i had 29.10 Rs. balance in reliance gsm prepaid and i have free gprs service active and data available in my account but i cant connect to internet since past 4 days. On 6th feb 2013, 13 rupees got deducted from my main balance for internet usage even when i have free GPRS data available in my account. When i call *333 they ask me to call on 198 and when i call 198, they ask me to call *333 to complain about my problem. No one is noting down my complain. I called Reliance Nodal Office too and they asked me to send email regarding my problem to appellate authority and i sent email. Still no one helped me out yet!

Now i want my amount to be refunded and my internet service to start working properly again ASAP! .
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

hi sir...last two months i am facing problem balance deduction from my reliance cdma prepaid.always start any services and after that i made call to stop it and please refund my money, they replied it cant possible
tell me sir what i have to do.
my no is-[protected]

my previous sr no(complaint no.[protected]
new complaint no is[protected][protected]
my new complaint no[protected][protected]
again new complaint no[protected][protected]

please go thourgh my complaint no. you will understand the my worst condition
can you tell me the status of it.

hope you will do somthing

thanks
hirdesh

reliance india mobile reliance india mobile — balance deduction problem

how can i deactivate fhm world service . Please give me proper solutionhow can i deactivate fhm world service . Please give me proper solution

RELIANCE CDMA MOBILE NETWORK — CALL DROP, NETWORK CONGESTION

CALL DROPS FROM LAST ONE YEAR
DEAR SIR,

I HAVE BEEN COMPLAINING FROM LAST 12 MONTHS ABOUT CALL DROP OF RELIANCE CDMA PHONE REGULARLY TO CALL CENTRE, NODAL OFFICER OF RELIANCE CDMA, AND EVEN RELIANCE APPLETTE AUTHORITY.

BUT THERE IS ABSOLUTELY NO ACTION BY ANY ONE.

THEY SIMPLY WANT TO MINT MONEY BY MAKING THE CALL DROP AND FORCING CUSTOMER TO CALL AGAIN , TAKE MORE MONEY.
BELOW ARE MY COMPLAINT NUMBERS WHICH ARE UN ADDRESSED ::

Complaint numbers not solved –[protected]


[protected]


[protected]


Many more numbers I have in records.

I THINK , IF THEY ARE NOT ABLE TO SOLVE THE COMPLAINT, THEY MUST GIVE ME RENTAL WEAVE OFF TILL THE TIME IT IS SOLVED.
ITS NOT ONLY TO MY NUMBER, ALL RELAIANCE NUMBERS IN KAMMANAHALLI 560084 AREA HAS THIS PROBLEM AND RELIANCE ACCEPTED THIS PROBLEM IN WRITING.

THEN WHY DO SELL THE CDMA CONNECTION AGAIN AND AGAIN TO CREATE MORE CONGESTION ????

RAJESH

Reliance India Mobile — Wrong Deduction

Respected Sir/Madam,

My Name Is Jay Kashyap I Live At Delhi I Am Getting The Service From Reliance India Mobile,My Mobile Number Is [protected],preceding 1 Month My phone Balance Automatically Deducting And When I Call To Customer Care Nobody On There Who Solve My Problem. Do Some Thing Regarding Deducting My Balance I Facing The More Problem Because of This i Am Not Able To Recharge My Mobile Because When I Recharge My Mobile then My Balance Automatically Deducted...Please Solve My This Problem I Am Waiting Your Response.


Thanking You

Reliance India Mobile — Deduction of balance.

Dear Sir/Madam,

I have reliance mobile pre paid connection having mobile number-[protected].On[protected] morning balance in my mob number was about Rs 26.740 but by evening it was reduced to Rs 6.740.I had a word with the complaint registration cell of Reliance and they are wrongly accusing me of downloading a wallpaper costing me twenty rupees.I dont have internet activated on my cell and they have refused to register my complaint.
Customer Executive assigned was Ms. Kasturi Datta nad she refused bluntly to register my complaint.It is not the first time they have deducted my balance though it was returned.Reliance India Mobile company is a habitual thief of robbing their customers off their mobile balances by falsely accusing them o[censored]sing value added services.

I sincerely hope some action will be taken against this thief company beacuse they have made it their habit and they also get away with it.
I hope you do look into this matter.


Regards,

Kaishav Trehan

Reliance India Mobile — Deduction of balance

Respected sir,
I'm a user of Relaince India Mobile GSM.my no [protected] I recharge mobile Rs-30/- dated[protected]. My balance Rs. 25/-. I'm am not activate any options of color tune but my Main balance is deducted Rs. 15/- for activate color tune. when I'm sure i don't activate any options. i complain the relaince customercare. he said to me ur use Rworld and activate color tune. when it is not faire it is false I'm don't use any color tune. I requested for deactivation for color tune. so they are unsubscribe color tune but my balance amt is not rufnded me by company. I rquested to u kindly help me and take necessary action of this scam and chitting.I hope u help me.


Thanks
Regards

Rcom World — Fhm world deactivation

My mob no is [protected] Please unsubscribe all the services and packs from mauj.com or related to gamesmania plz
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 13 has been posted into your account.

Regards,

RCOMcare

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information