[Resolved]  Reliance India — SIM SERVICE PROBLEM

Address:Gurgaon, Haryana

From my number on some of the numbers no voice is reaching on destination. I have been calling reliance customer care since Saturday evening, but no help has been done. On Monday morning they provided me a complaint number, but still no action taken, and i am not getting the solution. I have added 799 Rs tariff on my number which i have been unable to use
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Aug 8, 2021
Complaint marked as Resolved 
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Reliance India Postpaid Mobile — Unable to use some services, Customer care has no solution

I am not able to use call conferencing and call waiting on my reliance postpaid number.

I have called customer care many times, each time they give me a complaint number and after two hours i get a messages that services are started, still i am getting the same problem.
In the reply message they just ask me to dial *311. by dialing this number i get "please check the number you have dialled"

When i went to web wrold, they said "Sir, please forget about it, we have no solution for it, we can only register a case for this and you will get same resolution each time, you need to go to nodal offier directly"

I dont trust relaince customer care anymore.

I dont know what will be the solution of my problem.
Thnx
Thanks
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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    Contact Information

    GURGAON
    Haryana
    India
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